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VwKLZXCHH<?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>You can set <notLocalizable>Windows</notLocalizable> to automatically install important and recommended updates or to install important updates only. Important updates provide significant benefits, such as improved security and reliability.  Recommended updates can address noncritical problems and help enhance your computing experience.  Optional updates are not downloaded or installed automatically. To learn more about the types of updates that <notLocalizable>Microsoft</notLocalizable> publishes, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=72739"><summary>Go to support.microsoft.com and search for "824684"</summary></uri></navigationLink> on the <notLocalizable>Microsoft</notLocalizable> Help and Support website.</para>
    <para>If you don't want updates to be installed automatically, you can choose to be notified when updates apply to your computer instead. Then, you can download and install them yourself,  or you can set <notLocalizable>Windows</notLocalizable> to automatically download updates, and then notify you so you can install them yourself. Here's how to change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates:</para>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
            <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>In the left pane, click <ui>Change settings</ui>.</para>
      </step>
      <step>
        <para>Under <ui>Important updates</ui>, click one of the following:</para>
        <list class="unordered">
          <listItem>
            <para>
              <ui>Install updates automatically (recommended)</ui>
            </para>
          </listItem>
          <listItem>
            <para>
              <ui>Download updates but let me choose whether to install them</ui>
            </para>
          </listItem>
          <listItem>
            <para>
              <ui>Check for updates but let me choose whether to download and install them</ui>
            </para>
          </listItem>
          <listItem>
            <para>
              <ui>Never check for updates (not recommended)</ui>
            </para>
          </listItem>
        </list>
      </step>
      <step>
        <para>To schedule your automatic updates,  next to <ui>Install new updates</ui>, select the day and time you want updates to occur. </para>
      </step>
      <step>
        <para>To get recommended updates for your computer, under  <ui>Recommended updates</ui>,  select the  <ui>Give me recommended updates the same way I receive important updates</ui> check box.</para>
      </step>
      <step>
        <para>To allow anyone using the computer to make updates, select the <ui>Allow all users to install updates on this computer</ui> check box. This applies only to updates and software that are installed manually; automatic updates will be installed regardless of the user.</para>
      </step>
      <step>
        <para>Click <ui>OK</ui>.  <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
      </step>
    </procedure>
    <alertSet class="note">
      <title>Notes</title>
      <alert>
        <para>If your computer is in hibernation at a scheduled time, installation will begin immediately the next time you start your computer. You will receive a message that asks you if you want to postpone the installation. Click the message and follow the instructions to set how long you want <notLocalizable>Windows</notLocalizable> to wait.</para>
      </alert>
      <alert>
        <para>If you turn off automatic updating, make sure you check for new updates regularly. For more information, see <navigationLink><linkText>Install <notLocalizable>Windows</notLocalizable> updates</linkText><uri href="mshelp://windows/?id=8f259118-0d61-4c7a-8c56-24987e87a817" /></navigationLink>.</para>
      </alert>
    </alertSet>
    <para>Microsoft offers an extension to <notLocalizable>Windows</notLocalizable> Update called Microsoft Update. This service allows you to get updates for other Microsoft products, as well as receive notices of new Microsoft software that you can download and install for free. Here's how to get updates and notices about new software:</para>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
            <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>If you've never checked for updates before, in the left pane, click <ui>Check for updates</ui>. Wait for <notLocalizable>Windows </notLocalizable>Update to finish checking for updates. </para>
      </step>
      <step>
        <para>In the <notLocalizable>Windows </notLocalizable> Update dialog box, click <ui>Find out more</ui> under <ui>Get updates for other Microsoft products</ui>.  Follow the steps on the screen to start using Microsoft Update.</para>
      </step>
      <step>
        <para>In the left pane, click <ui>Change settings</ui>.</para>
      </step>
      <step>
        <para>Under <ui>Microsoft Update</ui>, select the <ui>Give me updates for Microsoft products and check for new optional Microsoft software when I update <notLocalizable>Windows</notLocalizable></ui> check box.</para>
      </step>
      <step>
        <para>To get notifications of new Microsoft software, select the <ui>Show me detailed notifications when new Microsoft software is available
</ui> check box.</para>
      </step>
      <step>
        <para>Click <ui>OK</ui>.<phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
      </step>
    </procedure>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<faq contentType="FAQ" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Updates: frequently asked questions </title>
  <introduction>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Here are answers to some common questions about updates. For information about updates and your privacy, read the <navigationLink><linkText><notLocalizable>Windows</notLocalizable> Update privacy statement</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=72205"><summary>Go to www.microsoft.com and search for "<notLocalizable>Windows</notLocalizable> Update privacy statement"</summary></uri></navigationLink>
 online.</para>
  </introduction>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>What are updates?</para>
    </question>
    <answer>
      <para>Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>What are software notifications?</para>
    </question>
    <answer>
      <para> Software notifications will periodically let you know about new programs that can enhance your experiences with your computer and the Internet. You can choose to receive detailed notification messages letting you know when a new program is available for download and installation. When you get a notification, you can review what's being offered, and get more details. You can install the updates if you like what you see. The notification will appear for a limited time, and you can close it if you're not interested. To turn software notifications on or off, follow these steps:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open  <notLocalizable> Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Change settings</ui>.</para>
        </step>
        <step>
          <para>Do one of the following:</para>
          <list class="unordered">
            <listItem>
              <para>To turn on new Microsoft software notifications, select the <ui>Show me detailed notifications when new Microsoft software is available</ui> check box.</para>
            </listItem>
            <listItem>
              <para>To turn off new Microsoft software notifications, clear the <ui>Show me detailed notifications  when new Microsoft software is available</ui> check box.</para>
            </listItem>
          </list>
        </step>
        <step>
          <para>Click <ui>OK</ui>.</para>
        </step>
      </procedure>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Where can I find updates? </para>
    </question>
    <answer>
      <para>For <notLocalizable>Windows</notLocalizable> updates, including those for programs that are included with <notLocalizable>Windows</notLocalizable>,  go to <notLocalizable>Windows</notLocalizable> Update in Control Panel:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open  <notLocalizable> Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Check for updates</ui>.</para>
        </step>
      </procedure>
      <para>We recommend that you turn on automatic updating 
 so <notLocalizable>Windows</notLocalizable> can install new updates as they become available. For more information, see  <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink>.</para>
      <para>To find updates for  the Microsoft Office System and other Microsoft software, go to the <navigationLink><linkText>Microsoft Update</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62403"><summary>Go to www.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink> website. Once you turn on Microsoft Update, this link will open <notLocalizable>Windows</notLocalizable> Update, where you can check for any new Microsoft updates. For updates for other programs and devices that you use, check the website of the publisher or manufacturer.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>How do I let all users on my computer install updates?</para>
    </question>
    <answer>
      <para>By default, <notLocalizable>Windows</notLocalizable> only allows users with administrator user accounts to install updates. You can also allow users with standard user accounts to install updates. This can be convenient if you're using a family computer where most of the users have  standard accounts for better Internet safety or parental control.  You can choose to allow standard, non-administrator users to install updates manually with this option.  </para>
      <para>  To allow all users to install updates, follow these steps:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open  <notLocalizable> Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Change settings</ui>.</para>
        </step>
        <step>
          <para>Do one of the following:</para>
          <list class="unordered">
            <listItem>
              <para>To allow standard users to install updates, select the <ui>Allow all users to install updates on this computer</ui> check box.</para>
            </listItem>
            <listItem>
              <para>To prevent standard users from installing updates, clear the <ui>Allow all users to install updates on this computer</ui> check box.</para>
            </listItem>
          </list>
        </step>
      </procedure>
      <para>If you use automatic updating for Important or Recommended updates, those updates are installed regardless of whether the current user is an administrator or not.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>What do the different types of updates mean?</para>
    </question>
    <answer>
      <para>Updates are classified as Important, Recommended, Optional, and Featured. Here's what they mean:  </para>
      <list class="unordered">
        <listItem>
          <para>Important updates offer significant benefits, such as improved security, privacy, and reliability. They should be installed as they become available, and can be installed automatically with <notLocalizable>Windows</notLocalizable> Update.</para>
        </listItem>
        <listItem>
          <para>Recommended updates address non-critical problems or help enhance your computing experience. While these updates do not address fundamental issues with your computer or <notLocalizable>Windows</notLocalizable> software, they can offer meaningful improvements. These can be installed automatically.</para>
        </listItem>
        <listItem>
          <para>Optional updates can include updates, drivers, or new software from Microsoft to enhance your computing experience. You need to installed these manually.</para>
        </listItem>
      </list>
      <para>Depending on the type of update, <notLocalizable>Windows</notLocalizable> Update can deliver the following: </para>
      <list class="unordered">
        <listItem>
          <para>Security updates: A broadly released fix for a product-specific security-related vulnerability.  Security vulnerabilities are rated based on their severity, which is indicated in the Microsoft security bulletin as critical, important, moderate, or low. </para>
        </listItem>
        <listItem>
          <para>Critical updates: A broadly released fix for a specific problem addressing a critical, non-security related bug.</para>
        </listItem>
        <listItem>
          <para>Service Packs: A tested, cumulative set of hotfixes, security updates, critical updates, and updates, as well as additional fixes for problems found internally since the release of the product.  Service Packs might also contain a limited number of customer-requested design changes or features.</para>
        </listItem>
      </list>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Do I need to download and install updates?</para>
    </question>
    <answer>
      <para>Yes. Updates do not take effect until they are installed, but to install updates, you must first <glossaryEntryLink><linkText>download</linkText><uri href="mshelp://windows/?id=2d19d56b-9976-4889-b853-940f5324a82d#gtmt_download_def_def"><summary>View definition</summary></uri></glossaryEntryLink> them  to your computer. You can choose to have <notLocalizable>Windows</notLocalizable> automatically download and install updates for you, automatically download updates and notify you so you can install them yourself, or notify you to both download and install new updates yourself. For more information, see <navigationLink><linkText>Change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates</linkText><uri href="mshelp://windows/?id=08603313-b94f-4597-ae20-b4267df16bb9" /></navigationLink>. </para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>What types of updates can <notLocalizable>Windows</notLocalizable> install automatically?</para>
    </question>
    <answer>
      <para>You can set <notLocalizable>Windows</notLocalizable> to automatically install important and recommended updates, or to install important updates only. Important updates provide significant benefits, such as improved security and reliability.  Recommended updates can address non-critical problems and help enhance your computing experience.  Optional updates are not downloaded or installed automatically. For more information, see  <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink> and <navigationLink><linkText>Change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates</linkText><uri href="mshelp://windows/?id=08603313-b94f-4597-ae20-b4267df16bb9" /></navigationLink>.</para>
      <procedure>
        <title>To install drivers and other optional updates</title>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Check for updates</ui>, and then wait while <notLocalizable>Windows</notLocalizable> looks for the latest updates for your computer.</para>
        </step>
        <step>
          <para>If you see a message telling you that important updates are available, or that optional updates are available, click either  message to view and select the updates to install.</para>
        </step>
        <step>
          <para>Select the optional updates that you want, click <ui>OK</ui>, and then click <ui>Install updates</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
        </step>
      </procedure>
      <para>For more information, see <navigationLink><linkText>Change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates</linkText><uri href="mshelp://windows/?id=08603313-b94f-4597-ae20-b4267df16bb9" /></navigationLink> and <navigationLink><linkText>Install <notLocalizable>Windows</notLocalizable> updates</linkText><uri href="mshelp://windows/?id=8f259118-0d61-4c7a-8c56-24987e87a817" /></navigationLink>.
</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>How often should I update my computer and my programs?</para>
    </question>
    <answer>
      <para>As often as possible. Updates are the best way to prevent or repair known problems, and they can enhance the security of your computer. For <notLocalizable>Windows</notLocalizable>, the easiest way to install updates is to turn on automatic updating. <notLocalizable>Windows</notLocalizable> will install new updates as they become available. For more information, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>What happens if I forget to install an update?</para>
    </question>
    <answer>
      <para>Your computer might be at risk or you might experience unnecessary problems with <notLocalizable>Windows</notLocalizable> or your programs. Malicious software is being released all the time which  uses vulnerabilities in <notLocalizable>Windows</notLocalizable> or other programs to damage or gain access to your data or computer. <notLocalizable>Windows</notLocalizable> updates and other software updates correct these vulnerabilities soon after they are discovered. If you delay or don't apply updates, your computer can become vulnerable to these threats. </para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Can I get updates automatically?</para>
    </question>
    <answer>
      <para>For <notLocalizable>Windows</notLocalizable> and programs that ship with <notLocalizable>Windows</notLocalizable>, yes. Just turn on automatic updating. For more information, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink>. For other programs, check the website of the publisher or manufacturer to see  if you can get updates automatically.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>How much do updates cost?</para>
    </question>
    <answer>
      <para>Updates and software from <notLocalizable>Microsoft</notLocalizable> for <notLocalizable>Microsoft</notLocalizable> products are free as part of maintenance and support services. For other products, check with each program publisher and device manufacturer  to see if updates are free of charge.  Depending on your Internet connection, standard local and long-distance phone charges and/or Internet service charges might apply while you download and install updates from any publisher or manufacturer.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Why do I need to install some updates separately, before or after installing other updates?</para>
    </question>
    <answer>
      <para>Typically because these updates require you to restart your computer before they can take effect. You might, for example, need to install an update for  <notLocalizable>Windows</notLocalizable> Update itself before you can check for other updates for your computer. In other cases, an update might be a new version or a service pack for software that you're currently running. To make sure that your computer is ready to install these updates, you must first install all important updates for your computer. After you've installed important updates,  <notLocalizable>Windows</notLocalizable> will ask if you want to install the stand-alone or "exclusive" update by itself.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I share my computer with other people. Do we all get the same updates?</para>
    </question>
    <answer>
      <para>Yes. Updates apply to <notLocalizable>Windows</notLocalizable> and your programs, regardless of who uses them.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I have a home network. Can I update all my computers at the same time?</para>
    </question>
    <answer>
      <para>No. You need to turn on automatic updating or check for updates for each computer separately. For example, computers running different versions of <notLocalizable>Windows</notLocalizable> need different updates. <notLocalizable>Windows</notLocalizable> detects which updates apply in each case but you can't, for example, apply updates for <notLocalizable>Windows XP</notLocalizable> to a computer running  <notLocalizable>Windows 2000</notLocalizable>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Can I remove updates?</para>
    </question>
    <answer>
      <para>You can remove some updates, but not updates that affect important <glossaryEntryLink><linkText>operating system</linkText><uri href="mshelp://windows/?id=2bdd4886-a8d6-4878-8a9e-343ce05a0b64#gtmt_operating_system_def"><summary>View definition</summary></uri></glossaryEntryLink>   files.  You should remove an update only if you're sure that it's causing a problem.</para>
      <para>For more information, see <navigationLink><linkText>Remove an update</linkText><uri href="mshelp://windows/?id=182043da-fc3e-4220-afbc-d9b09f2b2a1a" /></navigationLink>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Why couldn't I install an update?</para>
    </question>
    <answer>
      <para>There are a number of reasons an update might fail. <notLocalizable>Windows</notLocalizable> Update needs to be able to scan your computer for needed updates, download the updates, and then install the updates. If something goes wrong during any one of these stages, it can prevent an update from being installed on your computer. For more information about an error or failure, click the Help link in the error message. If there isn't a topic on the specific error, see <navigationLink><linkText>Troubleshoot problems with installing updates</linkText><uri href="mshelp://windows/?id=26d54faf-bee6-4d4a-b5e7-2f08b53c2c4c" /></navigationLink> for more information.</para>
      <para>If the problem persists,   go to the  <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website  to try to find more information about the error code or to request support by e‑mail.</para>
    </answer>
  </faqEntry>
</faq><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10">
  <title>Remove an update</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para> To help enhance the security and performance of your computer, we do not recommend removing <glossaryEntryLink><linkText>updates</linkText><uri href="mshelp://windows/?id=b9adfabd-022f-4f4a-808d-f5e14e171f3f#gtmt_update_def"><summary>View definition</summary></uri></glossaryEntryLink>.</para>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open Installed Updates.</linkText>
            <command>shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\8\::{D450A8A1-9568-45C7-9C0E-B4F9FB4537BD}</command>
            <summary>Click to open Installed Updates in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=bff5623f-cc60-488f-8934-57e593a4b31d#altnav_installed_updates_cpl">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>Click the update that you want to remove, and then click <ui>Uninstall</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
      </step>
    </procedure>
    <para>If you want, you can  reinstall the update later by going to  <notLocalizable>Windows</notLocalizable> Update in Control Panel and checking again for updates. To stop <notLocalizable>Windows</notLocalizable> from installing or notifying you about an update, see    <navigationLink><linkText>Troubleshoot problems with  removing updates</linkText><uri href="mshelp://windows/?id=5a319824-5cb5-493d-9151-9a97d0f565b6" /></navigationLink>.</para>
    <alertSet class="note">
      <title>Note</title>
      <alert>
        <para> If you can't remove an update, your computer might  be connected to a network where updates are managed by  <glossaryEntryLink><linkText>Group Policy</linkText><uri href="mshelp://windows/?id=c74bf553-c4f6-4b2b-9116-d31378da525b#gtmt_group_policy_def"><summary>View definition</summary></uri></glossaryEntryLink>.     In other cases, you might not be able to remove an update because it applies to a security-related area of the <glossaryEntryLink><linkText>operating system</linkText><uri href="mshelp://windows/?id=2bdd4886-a8d6-4878-8a9e-343ce05a0b64#gtmt_operating_system_def"><summary>View definition</summary></uri></glossaryEntryLink>. If you think an update that you can't remove is causing problems, contact your system administrator or your organization's technical support group, or see <navigationLink><linkText>Troubleshoot problems with  removing updates</linkText><uri href="mshelp://windows/?id=5a319824-5cb5-493d-9151-9a97d0f565b6" /></navigationLink>.</para>
      </alert>
    </alertSet>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>
    <notLocalizable>Windows</notLocalizable> Update error 8024402C</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you receive <notLocalizable>Windows</notLocalizable> Update error 8024402C while checking for updates, you might need to do one of the following:</para>
    <list class="unordered">
      <listItem>
        <para>This error might be caused by a program running on your computer that's preventing <notLocalizable>Windows</notLocalizable> Update Services (SVCHOST) from accessing the Internet.  Programs that might do this include firewalls, antispyware software, web accelerators, Internet security or  antivirus programs. and proxy servers. </para>
        <para>If you have any of these programs running, you might need to turn them off while downloading and installing updates. We recommend that you turn them back on after updating your computer. For more information, see  <navigationLink><linkText><notLocalizable>Windows</notLocalizable> Update error 80072efd</linkText><uri href="mshelp://windows/?id=93b6ab71-8b21-4b50-b40e-abb80eba2927" /></navigationLink>. 
</para>
      </listItem>
      <listItem>
        <para>If your computer is connected to a network at work, you probably receive updates using <notLocalizable>Windows Server</notLocalizable> Update Services (WSUS), a service that enables network administrators to deploy and manage updates for all computers on a network. </para>
        <para>If this describes your computer, contact a network administrator. For more information about WSUS, go to the <navigationLink><linkText><notLocalizable>Windows </notLocalizable>Server Update Services (WSUS)</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=83358"><summary>Go to www.microsoft.com and search for "<notLocalizable>Windows Server</notLocalizable> Update Services (WSUS)"</summary></uri></navigationLink> website. For more information on keeping a network updated, see <navigationLink><linkText>Keeping computers on a network up to date</linkText><uri href="mshelp://windows/?id=f5a67453-ca1e-4fc9-8e85-93bcd0dc47f2" /></navigationLink>.</para>
      </listItem>
      <listItem>
        <para>If your computer is <newTerm>usually</newTerm> connected to a network at work (for example, if you use a laptop but you're currently using it at home or at another location), you probably receive updates using WSUS and can't receive updates by connecting directly to the Internet or to another network, such as a home network. </para>
        <para>To solve the problem, connect to the network at work and try checking for updates again, or contact a network administrator. To see if your computer's updates are being managed by a WSUS server,  follow these steps:  </para>
        <procedure>
          <step>
            <para>
              <shellExecuteLink>
                <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
                <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
                <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
              </shellExecuteLink>
            </para>
          </step>
          <step>
            <para>If your computer is managed by WSUS, you will see <ui>You receive updates: Managed by your system administrator</ui> near the bottom of the page. </para>
          </step>
        </procedure>
        <para>If your computer is being managed by WSUS, you can try connecting to the WSUS server either at your workplace, or through a Virtual Private Network (VPN).  If this doesn't work, you can try connecting directly to the Microsoft Update website by doing the following: </para>
        <procedure>
          <step>
            <para>
              <shellExecuteLink>
                <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
                <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
                <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
              </shellExecuteLink>
            </para>
          </step>
          <step>
            <para>Click <ui>Check online for updates from Microsoft Update</ui>.</para>
          </step>
        </procedure>
      </listItem>
      <listItem>
        <para>If your computer is  connected directly  to the Internet or to a home network (and never connected to a network at work), you might need to set your browser to automatically detect <glossaryEntryLink><linkText>local area network (LAN)</linkText><uri href="mshelp://windows/?id=9ee3cd5d-e918-42ef-a7af-e7b0bb1b7c2a#gtmt_gls_local_area_network_lan_def"><summary>View definition</summary></uri></glossaryEntryLink> settings so    <notLocalizable>Windows</notLocalizable> Update can go online to obtain updates. To do this, follow the steps below.</para>
        <procedure>
          <step>
            <para>
              <shellExecuteLink>
                <linkText>Click to open Internet Options.</linkText>
                <command>%25systemroot%25\system32\control.exe /name Microsoft.InternetOptions</command>
                <summary>Click to open Internet Options in Control Panel</summary>
              </shellExecuteLink>
              <phrase replaceWith="mshelp://windows/?id=1c710456-d9c5-4f08-94cd-6b71d2fafd75#altnav_internet_options_in_cpl">
                <notLocalizable>__elbasuer__</notLocalizable>
              </phrase>
            </para>
          </step>
          <step>
            <para>Click the <ui>Connections</ui> tab, and then click <ui>LAN Settings</ui>.</para>
          </step>
          <step>
            <para>Under <ui>Automatic configuration</ui>, select the <ui>Automatically detect settings</ui> check box, and then click <ui>OK</ui>.</para>
          </step>
        </procedure>
      </listItem>
    </list>
    <para>If the problem persists after you have followed the steps above, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62040"><summary>Go to support.microsoft.com and search for "900936"</summary></uri></navigationLink>
 on the <notLocalizable>Microsoft</notLocalizable> Help and Support website or go to the  <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website  to request support by e‑mail.</para>
    <para>Error codes: </para>
    <list class="unordered">
      <listItem>
        <para>WindowsUpdate_8024402C</para>
      </listItem>
      <listItem>
        <para>8024402C</para>
      </listItem>
      <listItem>
        <para>0x8024402C</para>
      </listItem>
    </list>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10">
  <title>Restore and install hidden updates</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Hidden updates are <glossaryEntryLink><linkText>updates</linkText><uri href="mshelp://windows/?id=b9adfabd-022f-4f4a-808d-f5e14e171f3f#gtmt_update_def"><summary>View definition</summary></uri></glossaryEntryLink> you've asked <notLocalizable>Windows</notLocalizable> not to notify you about or install automatically.  To enhance the security and performance of your computer, restore all important and recommended updates.</para>
    <para />
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
            <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>In the left pane, click <ui>Restore hidden updates</ui>.</para>
      </step>
      <step>
        <para>Select the updates that you want to install, and then click <ui>Restore</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
      </step>
      <step>
        <para>
          <notLocalizable>Windows</notLocalizable> will check  for updates, and then prompt you to install the updates that you have restored and any new updates that might be available.</para>
      </step>
    </procedure>
    <alertSet class="note">
      <title>Note</title>
      <alert>
        <para>  Some updates that you try to restore might not appear in the list of updates that <notLocalizable>Windows</notLocalizable> offers you. This happens only when  <notLocalizable>Windows</notLocalizable> finds  a more recent update that addresses the same problem as  the update you tried to restore.</para>
      </alert>
    </alertSet>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<faq contentType="FAQ" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Troubleshoot problems with installing updates </title>
  <introduction>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Here are solutions to some common problems with installing <glossaryEntryLink><linkText>updates</linkText><uri href="mshelp://windows/?id=b9adfabd-022f-4f4a-808d-f5e14e171f3f#gtmt_update_def"><summary>View definition</summary></uri></glossaryEntryLink>.</para>
  </introduction>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I tried to install updates but one or more didn't get installed.</para>
    </question>
    <answer>
      <sections>
        <section>
          <title>Did you try the update again manually?</title>
          <para>There are some errors that are just a matter of bad timing, and they can be caused by busy websites, overworked Internet connections, or a number of other factors. These problems can sometimes be corrected by trying to update again.  Here's how to check for updates manually: </para>
          <procedure>
            <step>
              <para>
                <shellExecuteLink>
                  <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
                  <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
                  <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
                </shellExecuteLink>
                <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
                  <notLocalizable>__elbasuer__</notLocalizable>
                </phrase>
              </para>
            </step>
            <step>
              <para>In the left pane, click <ui>Check for updates</ui>, and then wait while <notLocalizable>Windows</notLocalizable> looks for the latest updates for your computer.</para>
            </step>
            <step>
              <para>If updates are found, click <ui>Install updates</ui>. </para>
              <para>Read and accept the license terms, and then click <ui>Finish</ui> if the update requires it. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
            </step>
            <alertSet class="note">
              <title>Note</title>
              <alert>
                <para>Some updates might require that you restart your computer to finish installing. Save and close all your programs before restarting to prevent data loss.</para>
              </alert>
            </alertSet>
          </procedure>
        </section>
        <section>
          <title>Did you accept the Microsoft Software License Terms?</title>
          <para>Install the update again and review and accept the license terms.</para>
          <procedure>
            <step>
              <para>
                <shellExecuteLink>
                  <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
                  <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
                  <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
                </shellExecuteLink>
                <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
                  <notLocalizable>__elbasuer__</notLocalizable>
                </phrase>
              </para>
            </step>
            <step>
              <para>Review any error messages.</para>
            </step>
            <step>
              <para>If an error message about license terms or cancelled updates is displayed, click <ui>Try again</ui>, and wait until you are prompted to review the license terms.</para>
            </step>
            <step>
              <para>Accept the license terms, and wait to see if the update  is installed successfully.</para>
            </step>
          </procedure>
        </section>
        <section>
          <title>Is there enough free disk space on your computer?</title>
          <para> If you need more free space on your hard disk, you might need to uninstall programs, delete your temporary Internet files,  delete files that you don't use, or empty the Recycle Bin, and then try again to install updates. </para>
        </section>
        <section>
          <title>Did you cancel the installation process or disconnect from the Internet?</title>
          <para>It's fine if you did. Just check for updates again and install any updates that were cancelled or interrupted.</para>
        </section>
        <section>
          <title>What else can I do?</title>
          <para> If the previous questions don't address the problem, you can learn more about what happened and what to do next by  reviewing any error messages that are displayed in <notLocalizable>Windows</notLocalizable> Update.</para>
          <procedure>
            <step>
              <para>
                <shellExecuteLink>
                  <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
                  <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
                  <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
                </shellExecuteLink>
                <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
                  <notLocalizable>__elbasuer__</notLocalizable>
                </phrase>
              </para>
              <para> If an error has occurred, an error code and a link to Help will be displayed. If there isn't a specific Help topic for that error,  you can use the error code to search online for help.</para>
            </step>
          </procedure>
        </section>
      </sections>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I keep being offered an update from <notLocalizable>Windows</notLocalizable> that I don’t want or that I already removed.</para>
    </question>
    <answer>
      <para>You can hide the update, and then <notLocalizable>Windows</notLocalizable> Update won't offer it to you again unless you choose to restore it. Here's how to hide an update:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>Do one of the following:</para>
          <list class="unordered">
            <listItem>
              <para>Click the link that tells you important updates are available if you have important updates to hide.</para>
            </listItem>
            <listItem>
              <para>Click the link that tells you optional updates are available if you have optional updates to hide.</para>
            </listItem>
          </list>
        </step>
        <step>
          <para>Select any update that you want to hide, right-click it, and then click <ui>Hide update</ui>. Do this for each update you want to hide.</para>
        </step>
        <step>
          <para>Click <ui>OK</ui>.</para>
        </step>
      </procedure>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I hid an update and now I want to install it.</para>
    </question>
    <answer>
      <para>You need to restore the update to the list of updates that <notLocalizable>Windows</notLocalizable> can offer, and then install it. Here's how:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Restore hidden updates</ui>.</para>
        </step>
        <step>
          <para>Select the update that you want to install, and then click <ui>Restore</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
        </step>
        <step>
          <para>
            <notLocalizable>Windows</notLocalizable> will automatically check for updates, and then prompt you to install the update that you restored as well as any new updates that might be available.</para>
        </step>
      </procedure>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I restored hidden updates but I can’t find the one that I want to install.</para>
    </question>
    <answer>
      <para> This happens when a more recent update     addresses the same problem as the update that you tried to restore.   <notLocalizable>Windows</notLocalizable> will offer you the more recent update only.  </para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>My computer was turned off during a scheduled update.</para>
    </question>
    <answer>
      <para>When you start your computer after it has missed a scheduled update, it will check for updates. You can choose to install them immediately, or postpone them. If your computer is on during the next scheduled update, the updates will be installed. If new updates are ready to be installed, you can also install them before turning off your computer. When updates are waiting to be installed, you'll see a shield icon on the <notLocalizable>Windows</notLocalizable> Shut Down button <embedObject targetVerification="false"><objectUri href="mshelp://windows/?id=66baa913-7100-4698-b9fa-091cb7360d50" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="112" /><objectParameter name="height" value="23" /></objectParameters><summary>Picture of the <notLocalizable>Windows</notLocalizable> Shut Down button with shield showing updates will be installed</summary></objectUri></embedObject>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I keep getting prompted to restart my computer to finish installing updates.</para>
    </question>
    <answer>
      <para>Some updates apply to files or services that <notLocalizable>Windows</notLocalizable> is using. These types of  updates can't be installed while <notLocalizable>Windows</notLocalizable> is running so you should save your work, close any open programs, and then restart your computer to finish the update process.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I installed updates (or a driver update) and now one of my devices doesn't work.</para>
    </question>
    <answer>
      <para>There are several reasons why this might happen. If you purchased your computer with the <glossaryEntryLink><linkText>device</linkText><uri href="mshelp://windows/?id=2af33251-a510-4f87-bd16-6b6e5fda2e04#gtmt_device_def"><summary>View definition</summary></uri></glossaryEntryLink> you are updating the <glossaryEntryLink><linkText>driver</linkText><uri href="mshelp://windows/?id=96c2c548-a56c-40c9-b3ad-5d2086966574#gtmt_driver_def"><summary>View definition</summary></uri></glossaryEntryLink> for, you should first check with the computer manufacturer for a driver. Most computer manufacturers use third-party brands of devices, such as video or audio cards. In some cases, the manufacturer might have modified drivers to use with your computer, while the third-party device company will have more generic drivers. Installing a generic device driver, even though it's written by the device manufacturer, can sometimes cause problems. </para>
      <para>The other reason  might be that the version of the driver might not work for your device or computer. Hardware devices are often revised but still retain the same name. It is possible to use the latest driver, but not have it work correctly. In this case, you might need to revert to a previous version of the driver  for that device.  Check the computer or device manufacturer's website for a  version of the driver specifically for your device, or remove the driver and restart your computer to reinstall the older driver.  For help with these steps, see  <navigationLink><linkText>Update a driver for hardware that isn't working properly</linkText><uri href="mshelp://windows/?id=b3c6477e-1111-4b9f-a52a-fffdc51e9c90" /></navigationLink>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I tried these troubleshooting steps, but I still can't solve the problem. What should I do next?</para>
    </question>
    <answer>
      <para>Try one of these options:</para>
      <list class="unordered">
        <listItem>
          <para>If <notLocalizable>Windows</notLocalizable> Update displays an error code or error message, search Help and Support using the error code or error message as your search terms. To include the latest Help content in your search, make sure that you’re searching <notLocalizable>Windows</notLocalizable> Help online. </para>
        </listItem>
        <listItem>
          <para>Go to the <navigationLink><linkText>Discussions in <notLocalizable>Windows</notLocalizable> Update</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=140291"><summary>Go to www.microsoft.com and search for "Discussions in <notLocalizable>Windows</notLocalizable> Update"</summary></uri></navigationLink> website to see if someone else has found a solution or to request help from other <notLocalizable>Windows</notLocalizable> users.</para>
        </listItem>
        <listItem>
          <para>Go to  the <navigationLink><linkText><notLocalizable>Windows </notLocalizable> Update Support Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "<notLocalizable>Windows</notLocalizable> Update"</summary></uri></navigationLink>
 website to try to find more information about the error code or to request support by e‑mail.</para>
        </listItem>
        <listItem>
          <para>For troubleshooting problems with installing updates, go to this <navigationLink><linkText>Microsoft Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62044"><summary>Go to www.support.microsoft.com and search for "906602"</summary></uri></navigationLink> on the Microsoft Help and Support website.</para>
        </listItem>
      </list>
      <para>Help and Support search term: WindowsUpdate_dt000</para>
    </answer>
  </faqEntry>
</faq><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>See which <notLocalizable>Windows</notLocalizable> updates are installed</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Follow these steps to see which <notLocalizable>Windows</notLocalizable> updates are installed on your computer.</para>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
            <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>In the left pane, click <ui>View update history</ui>.</para>
      </step>
    </procedure>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<faq contentType="FAQ" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Troubleshoot problems with removing updates</title>
  <introduction>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Here are solutions to some common problems with removing <glossaryEntryLink><linkText>updates</linkText><uri href="mshelp://windows/?id=b9adfabd-022f-4f4a-808d-f5e14e171f3f#gtmt_update_def"><summary>View definition</summary></uri></glossaryEntryLink>.</para>
  </introduction>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I want to remove an update but I don't know how.</para>
    </question>
    <answer>
      <para>Because updates can enhance the security of your computer, it's best not to remove an update unless you're certain that it is causing a problem. Take these steps to be certain you want to remove an update:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open Installed Updates.</linkText>
              <command>shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\8\::{D450A8A1-9568-45C7-9C0E-B4F9FB4537BD}</command>
              <summary>Click to open Installed Updates in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=bff5623f-cc60-488f-8934-57e593a4b31d#altnav_installed_updates_cpl">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>Select the update that you want to remove, and then click <ui>Uninstall</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
        </step>
      </procedure>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I think an update that I recently installed  is causing a problem, but I'm not sure if I should remove it.</para>
    </question>
    <answer>
      <para>  Because updates can enhance the security of your computer, it's best not to remove an update unless you're certain that it is causing a  problem. Try to find information about any problems that have occurred on the computer by checking for a solution. For more information, see <navigationLink><linkText>Check for  solutions to software problems</linkText><uri href="mshelp://windows/?id=743033cd-a522-4e37-8312-7d606c2737eb" /></navigationLink>. If no solutions are available, check the <notLocalizable>Windows</notLocalizable> Update history to learn more.</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open  <notLocalizable> Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>View update history</ui>.</para>
        </step>
        <step>
          <para>To view more information about an update, double-click it.</para>
        </step>
      </procedure>
      <para> You can also search online newsgroups or communities for more information about an update. Try the <notLocalizable>Windows</notLocalizable> Update discussion group on the <navigationLink><linkText>Microsoft Discussion Groups website</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=51475"><summary>Go to www.microsoft.com and search for "Discussion Groups"</summary></uri></navigationLink>. Search for "<notLocalizable>Windows</notLocalizable> Update" to view the forum.</para>
      <para>If an update applies to  security-related areas of the <glossaryEntryLink><linkText>operating system</linkText><uri href="mshelp://windows/?id=2bdd4886-a8d6-4878-8a9e-343ce05a0b64#gtmt_operating_system_def"><summary>View definition</summary></uri></glossaryEntryLink>, you might not be able to remove it. If your computer is connected to a <glossaryEntryLink><linkText>network</linkText><uri href="mshelp://windows/?id=1aae1bad-f114-4f57-bc64-9c9c7a7b273c#gtmt_network_def"><summary>View definition</summary></uri></glossaryEntryLink>, contact your <glossaryEntryLink><linkText>system administrator</linkText><uri href="mshelp://windows/?id=5122fb88-217f-4206-8cf4-0a3b64e54873#gtmt_system_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink>  or your company's technical support group before removing the update.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I tried, but I can't remove an update.</para>
    </question>
    <answer>
      <para> Your computer might  be connected to a network where updates are managed by  <glossaryEntryLink><linkText>Group Policy</linkText><uri href="mshelp://windows/?id=c74bf553-c4f6-4b2b-9116-d31378da525b#gtmt_group_policy_def"><summary>View definition</summary></uri></glossaryEntryLink>.     These network-wide settings can prevent you from removing an update. In other cases, you might not be able to remove an update because it applies to a security-related area of the <glossaryEntryLink><linkText>operating system</linkText><uri href="mshelp://windows/?id=2bdd4886-a8d6-4878-8a9e-343ce05a0b64#gtmt_operating_system_def"><summary>View definition</summary></uri></glossaryEntryLink>. If you think an update that you can't remove is causing problems, contact your system administrator or your organization's technical support group.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I remove an update but it gets automatically reinstalled.</para>
    </question>
    <answer>
      <para>Your computer is probably connected to a network where <glossaryEntryLink><linkText>Group Policy</linkText><uri href="mshelp://windows/?id=c74bf553-c4f6-4b2b-9116-d31378da525b#gtmt_group_policy_def"><summary>View definition</summary></uri></glossaryEntryLink> settings determine which updates must be installed on each computer. These network-wide settings can reinstall any required updates that you've removed.</para>
      <para>You might also have <notLocalizable>Windows</notLocalizable> set to automatically install updates, which is the recommended setting for your computer. If you don't want <notLocalizable>Windows</notLocalizable> to install an update, you need to <newTerm>hide</newTerm> it.</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open  <notLocalizable> Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Check for updates</ui>. </para>
        </step>
        <step>
          <para>When <notLocalizable>Windows</notLocalizable> finds updates for your computer, do one of the following:</para>
          <list class="unordered">
            <listItem>
              <para>Click the link that tells you important updates are available if you have important updates to hide.</para>
            </listItem>
            <listItem>
              <para>Click the link that tells you optional updates are available if you have optional updates to hide.</para>
            </listItem>
          </list>
        </step>
        <step>
          <para>Right-click the update you don't want to install, and then click <ui>Hide update</ui>.  The next time you check for updates, the update won't be automatically selected or installed. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
        </step>
      </procedure>
      <para>If you want to show the hidden update later, see <navigationLink><linkText>Restore and install hidden updates</linkText><uri href="mshelp://windows/?id=26d261bd-14b4-42d3-8fb1-492dfc493f98" /></navigationLink> for more information.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>
				I keep getting offered an update from <notLocalizable>Windows</notLocalizable> that I don't want.</para>
    </question>
    <answer>
      <para>You can choose to have <notLocalizable>Windows</notLocalizable> stop offering you this update. Here's how:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open  <notLocalizable> Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Check for updates</ui>.</para>
        </step>
        <step>
          <para>When <notLocalizable>Windows</notLocalizable> finds updates for your computer, do one of the following:</para>
          <list class="unordered">
            <listItem>
              <para>Click the link that tells you important updates are available if you have important updates to hide.</para>
            </listItem>
            <listItem>
              <para>Click the link that tells you optional updates are available if you have optional updates to hide.</para>
            </listItem>
          </list>
        </step>
        <step>
          <para>Right-click the update you don't want to install, and then click <ui>Hide update</ui>.  The next time you check for updates, the update won't be automatically selected or installed. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
        </step>
      </procedure>
      <para>If you want to show the hidden update later, see <navigationLink><linkText>Restore and install hidden updates</linkText><uri href="mshelp://windows/?id=26d261bd-14b4-42d3-8fb1-492dfc493f98" /></navigationLink> for more information.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I installed updates (or a driver update) and now one of my devices doesn't work.</para>
    </question>
    <answer>
      <para>You might need to revert to a previous version of the <glossaryEntryLink><linkText>driver</linkText><uri href="mshelp://windows/?id=96c2c548-a56c-40c9-b3ad-5d2086966574#gtmt_driver_def"><summary>View definition</summary></uri></glossaryEntryLink>  for that <glossaryEntryLink><linkText>device</linkText><uri href="mshelp://windows/?id=2af33251-a510-4f87-bd16-6b6e5fda2e04#gtmt_device_def"><summary>View definition</summary></uri></glossaryEntryLink>.   Check the manufacturer's website for a  more recent version of the driver, or remove the driver and restart your computer. For help with these steps, see  <navigationLink><linkText>Update a driver for hardware that isn't working properly</linkText><uri href="mshelp://windows/?id=b3c6477e-1111-4b9f-a52a-fffdc51e9c90" /></navigationLink>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>I want to see if I removed an update successfully.</para>
    </question>
    <answer>
      <para>If you successfully removed an update, the update will no longer appear in Installed Updates: </para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open Installed Updates.</linkText>
              <command>shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\8\::{D450A8A1-9568-45C7-9C0E-B4F9FB4537BD}</command>
              <summary>Click to open Installed Updates in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=bff5623f-cc60-488f-8934-57e593a4b31d#altnav_installed_updates_cpl">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
      </procedure>
      <para />
    </answer>
  </faqEntry>
</faq><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Turn automatic updating on or off</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>To have <notLocalizable>Windows</notLocalizable> install important updates as they become available, turn on automatic updating. Important updates provide significant benefits, such as improved security and reliability.  You can also set <notLocalizable>Windows</notLocalizable> to automatically install recommended updates, which can address non-critical problems and help enhance your computing experience.  Optional updates and Microsoft updates are not downloaded or installed automatically. For more information on automatic updating, see <navigationLink><linkText>Understanding <notLocalizable>Windows</notLocalizable> automatic updating</linkText><uri href="mshelp://windows/?id=84fee4a4-2000-4de5-98a9-1e897e87f566" /></navigationLink>. To learn more about the types of updates that Microsoft publishes, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=72739"><summary>Go to support.microsoft.com and search for "824684"</summary></uri></navigationLink> on the <notLocalizable>Microsoft</notLocalizable> Help and Support website.</para>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
            <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>In the left pane, click <ui>Change settings</ui>.</para>
      </step>
      <step>
        <para>Under <ui>Important updates</ui>, choose the option that you want.</para>
      </step>
      <step>
        <para> Under <ui>Recommended updates</ui>, select the <ui>Give me recommended updates the same way I receive important updates</ui> check box, and then click <ui>OK</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
      </step>
    </procedure>
    <para>You can also choose if you want to allow anyone to install updates by selecting the <ui>Allow all users to install updates on this computer</ui> check box. This applies only to updates and software that are installed manually; automatic updates will be installed regardless of the user.</para>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10">
  <title>Updating your computer</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Updates can enhance the security and performance of your computer. Here are ways to help you keep  <notLocalizable>Windows</notLocalizable> and your programs up to date.</para>
    <list class="unordered">
      <listItem>
        <para>
          <navigationLink>
            <linkText>How can I tell if my computer is up to date?</linkText>
            <uri href="mshelp://windows/?id=acf89fb8-0175-48be-97d4-007ea8032130" />
          </navigationLink>
        </para>
      </listItem>
      <listItem>
        <para>
          <navigationLink>
            <linkText>Get  security updates for <notLocalizable>Windows</notLocalizable></linkText>
            <uri href="mshelp://windows/?id=8ee4f673-5b5c-4de7-a2df-ed0b3d2d5469" />
          </navigationLink>
        </para>
      </listItem>
      <listItem>
        <para>
          <navigationLink>
            <linkText>Understanding <notLocalizable>Windows</notLocalizable> automatic updating</linkText>
            <uri href="mshelp://windows/?id=84fee4a4-2000-4de5-98a9-1e897e87f566" />
          </navigationLink>
        </para>
      </listItem>
      <listItem>
        <para>
          <navigationLink>
            <linkText>Keeping computers on a network up to date</linkText>
            <uri href="mshelp://windows/?id=f5a67453-ca1e-4fc9-8e85-93bcd0dc47f2" />
          </navigationLink>
        </para>
      </listItem>
      <listItem>
        <para>
          <navigationLink>
            <linkText>Update a driver for hardware that isn't working properly</linkText>
            <uri href="mshelp://windows/?id=b3c6477e-1111-4b9f-a52a-fffdc51e9c90" />
          </navigationLink>
        </para>
      </listItem>
      <listItem>
        <para>
          <navigationLink>
            <linkText>Keep <notLocalizable>Windows</notLocalizable> Defender definitions up to date</linkText>
            <uri href="mshelp://windows/?id=7f6dcd70-ad5e-4224-962d-737abdecab5e" />
          </navigationLink>
        </para>
      </listItem>
      <listItem>
        <para>
          <navigationLink>
            <linkText>Update Microsoft Office</linkText>
            <uri href="mshelp://windows/?id=c572ab3e-ebc4-4f5e-946a-73ecd0d5d359" />
          </navigationLink>
        </para>
      </listItem>
    </list>
  </content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<faq contentType="FAQ" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Understanding <notLocalizable>Windows</notLocalizable> automatic updating </title>
  <introduction>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Here are answers to some common questions about updating <notLocalizable>Windows</notLocalizable> automatically.</para>
  </introduction>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Why update <notLocalizable>Windows</notLocalizable> automatically?</para>
    </question>
    <answer>
      <para>With automatic updating, you don't have to search for <glossaryEntryLink><linkText>updates</linkText><uri href="mshelp://windows/?id=b9adfabd-022f-4f4a-808d-f5e14e171f3f#gtmt_update_def"><summary>View definition</summary></uri></glossaryEntryLink> online or worry that critical fixes for <notLocalizable>Windows</notLocalizable> might be missing from your computer. <notLocalizable>Windows</notLocalizable> automatically checks for the latest updates for your computer.  Depending on the <notLocalizable>Windows</notLocalizable> Update settings you choose, <notLocalizable>Windows</notLocalizable> can install updates automatically or just let you know they're  available. For more information, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>How do I start updating <notLocalizable>Windows</notLocalizable> automatically?</para>
    </question>
    <answer>
      <para>If you didn't turn on automatic updates when you first started using your computer, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>How much does it cost to update <notLocalizable>Windows</notLocalizable> automatically?</para>
    </question>
    <answer>
      <para>There is no charge to you for the <notLocalizable>Windows</notLocalizable> Update service. However, depending on how you are billed for your Internet connection, standard local and long distance phone charges and Internet service charges might apply for the time required to download an update.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>How long does it take to download  an update?</para>
    </question>
    <answer>
      <para>It depends on the type of Internet connection you have and the size and number of updates your computer needs. Updates are automatically downloaded behind the scenes when you're online and don't interfere with other downloads. If you disconnect, updates will continue to download in the background the next time you go online.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>How does <notLocalizable>Windows</notLocalizable> determine which updates my computer needs?</para>
    </question>
    <answer>
      <para>
        <notLocalizable>Windows</notLocalizable> Update contains software tools that detect information about your computer, such as the make and model and the version of <notLocalizable>Windows</notLocalizable> and other <notLocalizable>Microsoft </notLocalizable> software that your computer is running. <notLocalizable>Microsoft</notLocalizable> uses that information to install only the updates your computer needs. For more information, read the <navigationLink><linkText><notLocalizable>Windows</notLocalizable> Update privacy statement</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=72205"><summary>Go to www.microsoft.com and search for "<notLocalizable>Windows</notLocalizable> Update privacy statement"</summary></uri></navigationLink> online.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>If I choose to update <notLocalizable>Windows</notLocalizable> automatically, do I still need to visit the <notLocalizable>Windows</notLocalizable> Update website?</para>
    </question>
    <answer>
      <para>No. <notLocalizable>Windows</notLocalizable> will automatically install updates for your computer as they become available. Here's how to check for updates manually:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Check for updates</ui>.</para>
        </step>
      </procedure>
      <alertSet class="tip">
        <title>Tip</title>
        <alert>
          <para>To find out how to get updates for <notLocalizable>Windows</notLocalizable> and your other <notLocalizable>Microsoft</notLocalizable> programs such as <notLocalizable>Microsoft</notLocalizable> Office, go to the <navigationLink><linkText><notLocalizable>Microsoft</notLocalizable> Update website</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62403"><summary>Go to www.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>. If you're already using <notLocalizable>Microsoft</notLocalizable> Update to get updates for your computer, <notLocalizable>Windows</notLocalizable> Update in Control Panel will automatically open and display your update status.</para>
        </alert>
      </alertSet>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>When are updates downloaded?</para>
    </question>
    <answer>
      <para>Updates are downloaded behind the scenes when you're online and don't interfere with other downloads. If you disconnect from the Internet before an update is fully downloaded, the download process will continue the next time you're online.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>When are updates installed?</para>
    </question>
    <answer>
      <para>It depends on the automatic updating option you choose. If you choose  the recommended option, updates are installed at 3:00 A.M. or on a schedule that you choose. If you turn off your computer before the scheduled time, you can install updates before shutting down.</para>
      <para>If your computer is in one of the power-saving states (Sleep or Hibernate) during a scheduled update, and if your computer is plugged in to a power source, <notLocalizable>Windows</notLocalizable> will <newTerm>wake</newTerm> your computer long enough to install new updates. If your computer is running on battery power, however, <notLocalizable>Windows</notLocalizable> will not install updates. <notLocalizable>Windows</notLocalizable> will try to install them instead at the next scheduled installation time. To schedule when <notLocalizable>Windows</notLocalizable> automatically installs updates:</para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
              <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
              <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
        <step>
          <para>In the left pane, click <ui>Change settings</ui>, and then make sure that the <ui>Install  updates automatically (recommended)</ui> option is selected.</para>
        </step>
        <step>
          <para>Choose the frequency and time of day when you want new updates to be  installed, and then click <ui>OK</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
        </step>
      </procedure>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Can I see which updates <notLocalizable>Windows</notLocalizable> has automatically installed?</para>
    </question>
    <answer>
      <para>Yes. View the history in <notLocalizable>Windows</notLocalizable> Update in Control Panel, or go to Installed Updates: </para>
      <procedure>
        <step>
          <para>
            <shellExecuteLink>
              <linkText>Click to open Installed Updates.</linkText>
              <command>shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\8\::{D450A8A1-9568-45C7-9C0E-B4F9FB4537BD}</command>
              <summary>Click to open Installed Updates in Control Panel</summary>
            </shellExecuteLink>
            <phrase replaceWith="mshelp://windows/?id=bff5623f-cc60-488f-8934-57e593a4b31d#altnav_installed_updates_cpl">
              <notLocalizable>__elbasuer__</notLocalizable>
            </phrase>
          </para>
        </step>
      </procedure>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Can I choose which updates <notLocalizable>Windows</notLocalizable> automatically installs?</para>
    </question>
    <answer>
      <para>Yes.  You can choose to install important updates only, or important and recommended updates. Optional updates are not installed automatically. Instead, you can choose to install them by reviewing available updates  when you check for updates using <notLocalizable>Windows</notLocalizable> Update in Control Panel.  For more information, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink> and <navigationLink><linkText>Change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates</linkText><uri href="mshelp://windows/?id=08603313-b94f-4597-ae20-b4267df16bb9" /></navigationLink>.</para>
    </answer>
  </faqEntry>
  <faqEntry expandCollapse="collapse">
    <question>
      <para>Will I be notified if there's a problem and  important updates have not been installed?</para>
    </question>
    <answer>
      <para>Yes. <notLocalizable>Windows</notLocalizable> Update will notify you if security and other important updates cannot be installed. For more information, see  <navigationLink><linkText>Troubleshoot problems with installing updates</linkText><uri href="mshelp://windows/?id=26d54faf-bee6-4d4a-b5e7-2f08b53c2c4c" /></navigationLink>.
 </para>
    </answer>
  </faqEntry>
</faq><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Get security updates for <notLocalizable>Windows</notLocalizable></title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Security updates for <notLocalizable>Windows</notLocalizable> can help protect against new and ongoing threats to your privacy and to your computer. The best way to get security updates is to turn on <notLocalizable>Windows</notLocalizable> automatic updating and stay informed about security issues. For more information about automatic updating, see <navigationLink><linkText>Understanding <notLocalizable>Windows</notLocalizable> automatic updating</linkText><uri href="mshelp://windows/?id=84fee4a4-2000-4de5-98a9-1e897e87f566" /></navigationLink>.</para>
    <sections>
      <section>
        <title>Turn on <notLocalizable>Windows</notLocalizable> automatic updating</title>
        <para>When you turn on automatic updating, <notLocalizable>Windows</notLocalizable> can automatically install important updates (including security updates) and recommended updates for your computer as <notLocalizable>Microsoft</notLocalizable> releases them. For more information, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink> and <navigationLink><linkText>How can I tell if my computer is up to date?</linkText><uri href="mshelp://windows/?id=acf89fb8-0175-48be-97d4-007ea8032130" /></navigationLink> For more information about updating computers on a network, see <navigationLink><linkText>Keeping computers on a network up to date.</linkText><uri href="mshelp://windows/?id=f5a67453-ca1e-4fc9-8e85-93bcd0dc47f2" /></navigationLink></para>
      </section>
      <section>
        <title>Stay informed about the latest security issues</title>
        <para>To  learn about new security updates, find how-to articles and security tips, and get answers to security-related questions,  including a free monthly security newsletter for home users, go to the <navigationLink><linkText>Microsoft Security at Home website</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=59713"><summary>Go to www.windows.microsoft.com and search for "Security for Home Users"</summary></uri></navigationLink>. </para>
        <para>To learn how Microsoft monitors and responds to security issues, go to the <navigationLink><linkText>Microsoft Security Response Center website</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=59714"><summary>Go to www.microsoft.com and search for " Security Response Center"</summary></uri></navigationLink>. It offers tools such as an alert service, monthly webcast, <glossaryEntryLink><linkText>blog</linkText><uri href="mshelp://windows/?id=59e636dd-3106-4aaf-a95a-6eb8f31b6369#gtmt_blog_def"><summary>View definition</summary></uri></glossaryEntryLink>, and Really Simple Syndication (RSS) feeds to help you stay current on security-related updates and information for <notLocalizable>Windows</notLocalizable>.</para>
      </section>
    </sections>
  </content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>Install <notLocalizable>Windows</notLocalizable> updates</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you'd like <notLocalizable>Windows</notLocalizable> to install important updates as they become available, turn on automatic updating. Important updates provide significant benefits, such as improved security and reliability.  You can also set <notLocalizable>Windows</notLocalizable> to automatically install recommended updates, which can address noncritical problems and help enhance your computing experience.  Optional updates are not downloaded or installed automatically. To learn more about the types of updates that <notLocalizable>Microsoft</notLocalizable> publishes, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=72739"><summary>Go to support.microsoft.com and search for "824684"</summary></uri></navigationLink> on the <notLocalizable>Microsoft</notLocalizable> Help and Support website.</para>
    <para>If you do not turn on automatic updating,  make sure that you check for updates regularly. For more information, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink>  and <navigationLink><linkText>Change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates</linkText><uri href="mshelp://windows/?id=08603313-b94f-4597-ae20-b4267df16bb9" /></navigationLink>.</para>
    <sections>
      <section expandCollapse="collapse">
        <title>To check for <notLocalizable>Windows </notLocalizable>updates</title>
        <procedure>
          <step>
            <para>
              <shellExecuteLink>
                <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
                <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
                <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
              </shellExecuteLink>
              <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
                <notLocalizable>__elbasuer__</notLocalizable>
              </phrase>
            </para>
          </step>
          <step>
            <para>In the left pane, click <ui>Check for updates</ui>, and then wait while <notLocalizable>Windows</notLocalizable> looks for the latest updates for your computer.</para>
          </step>
          <step>
            <para>If you see a message telling you that important updates are available, or telling you to review important updates, click the message to view and select the important updates to install. </para>
          </step>
          <step>
            <para>In the list, click the important updates for more information. Select the check boxes for any updates that you want to install, and then click <ui>OK</ui>. </para>
          </step>
          <step>
            <para>Click <ui>Install updates</ui>. </para>
            <para>Read and accept the license terms, and then click <ui>Finish</ui> if the update requires it. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
          </step>
          <alertSet class="note">
            <title>Note</title>
            <alert>
              <para>Some updates might require that you restart your computer to finish installing. Save and close all your programs before restarting to prevent data loss.</para>
            </alert>
          </alertSet>
        </procedure>
      </section>
    </sections>
    <sections>
      <section expandCollapse="collapse">
        <title>To install drivers and other optional updates</title>
        <introduction>
          <para>To install optional updates, you need to review and then select them from the list of updates that <notLocalizable>Windows</notLocalizable> finds for your computer. Optional updates are not installed automatically.</para>
        </introduction>
        <procedure>
          <step>
            <para>
              <shellExecuteLink>
                <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
                <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
                <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
              </shellExecuteLink>
              <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
                <notLocalizable>__elbasuer__</notLocalizable>
              </phrase>
            </para>
          </step>
          <step>
            <para>In the left pane, click <ui>Check for updates</ui>, and then wait while <notLocalizable>Windows</notLocalizable> looks for the latest updates for your computer.</para>
          </step>
          <step>
            <para>If you see a message telling you that optional updates are available, or telling you to review optional updates, click the message to view and select the optional updates to install.</para>
          </step>
          <step>
            <para>In the list, click the optional updates to see more information about the update. Select the check boxes for any optional updates that you want to install, and then click <ui>OK</ui>. </para>
          </step>
          <step>
            <para>Click <ui>Install updates</ui>.</para>
            <para> Read and accept the license terms, and then click <ui>Finish</ui> if the update requires it. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
          </step>
        </procedure>
        <para>For more information about installing updates for <notLocalizable>Microsoft Office</notLocalizable>, see <navigationLink><linkText>Update <notLocalizable>Microsoft</notLocalizable> Office</linkText><uri href="mshelp://windows/?id=c572ab3e-ebc4-4f5e-946a-73ecd0d5d359" /></navigationLink>.</para>
      </section>
      <section expandCollapse="collapse">
        <title>What to do when things go wrong</title>
        <para>Updating your computer by using automatic updating, or by manually checking for updates, is the preferred way to get updates. Sometimes, however, computer, security software, or connection problems can prevent scanning or installation of updates. When this happens, here are a few things you can try: </para>
        <list class="unordered">
          <listItem>
            <para>If you have automatic updates turned on but some updates fail, try scanning for updates manually. This can sometimes fix the problem.</para>
          </listItem>
          <listItem>
            <para>Be sure your computer is virus-free and malware-free. Run your antivirus and antispyware scanners before running <notLocalizable>Windows</notLocalizable> Update.</para>
          </listItem>
          <listItem>
            <para>Close all your programs, and restart your computer. It is possible that another program might be preventing <notLocalizable>Windows</notLocalizable> Update from working.</para>
          </listItem>
          <listItem>
            <para>Check your Internet connection. Be sure you can visit other websites before running <notLocalizable>Windows</notLocalizable> Update. Connection problems can trigger errors that can appear to be caused by other factors.  </para>
          </listItem>
          <listItem>
            <para>If you know the update you need, such as a service pack or security update, you can search the Microsoft website. Most updates also have a knowledge base article (KB) that explains the update, and most updates provide instructions on how to download and install manually.</para>
          </listItem>
        </list>
        <para>If nothing works, you can  go to the  <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website  to request support by e‑mail.</para>
      </section>
    </sections>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10">
  <title>How to get support for <notLocalizable>Windows</notLocalizable> Update problems</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you have tried using the <notLocalizable>Windows</notLocalizable> Update Help and troubleshooting information, and you are still having difficulties scanning for updates, or downloading and installing updates, you can contact Microsoft for support. </para>
    <para>
      <notLocalizable>Windows</notLocalizable> Update and <notLocalizable>Microsoft</notLocalizable> Update offer support for problems related to downloading, installing, and scanning for updates.  This support is available for no charge through e-mail.  Go to the  <navigationLink targetVerification="false"><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkID=81766"><summary>Go to www.microsoft.com and search for "Microsoft Update Solution Center"</summary></uri></navigationLink>
to submit a support request.</para>
  </content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>
    <notLocalizable>Windows</notLocalizable> Update error 80072efd</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you receive <notLocalizable>Windows</notLocalizable> Update error 80072efd while checking for updates, it usually means that a program running on your computer is preventing <notLocalizable>Windows</notLocalizable> Update Services (SVCHOST) from accessing the Internet.  Programs that might do this include firewalls, antispyware software, web accelerators, Internet security or  antivirus programs, and proxy servers.</para>
    <para>To correct the problem, you might need to add the <notLocalizable>Windows</notLocalizable> Update website addresses to the blocking program's exceptions or to its "allow" list or  you may have to allow <notLocalizable>Windows</notLocalizable> Update Service to connect to the Internet through port 80 and port 443.</para>
    <procedure>
      <title>To add the <notLocalizable>Windows</notLocalizable> Update websites to a firewall exceptions list</title>
      <step>
        <para>
          <notLocalizable>Windows</notLocalizable> Firewall ships with this version of <notLocalizable>Windows</notLocalizable> and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher's Help to see how to add these websites to your firewall exceptions list:</para>
        <list class="unordered">
          <listItem>
            <para>
              <userInput>http://*.update.microsoft.com</userInput>
            </para>
          </listItem>
          <listItem>
            <para>
              <userInput>https://*.update.microsoft.com</userInput>
            </para>
          </listItem>
          <listItem>
            <para>
              <userInput>http://download.windowsupdate.com</userInput>
            </para>
          </listItem>
        </list>
      </step>
    </procedure>
    <para>For more information about firewalls, see <navigationLink><linkText>What is a firewall?</linkText><uri href="mshelp://windows/?id=4673a386-2e73-4b7a-a333-6f826a3d44b4" /></navigationLink> or 
<navigationLink><linkText>Understanding <notLocalizable>Windows</notLocalizable> Firewall settings</linkText><uri href="mshelp://windows/?id=230d8c47-ee63-47e1-a1f6-a1d38b07dbee" /></navigationLink>.</para>
    <para>If the problem persists after you have added the <notLocalizable>Windows</notLocalizable> Update websites to your firewall's exceptions list, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62034"><summary>Go to support.microsoft.com and search for "836941"</summary></uri></navigationLink>
 on the <notLocalizable>Microsoft</notLocalizable> Help and Support website or go to the  <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website  to request support by e‑mail.</para>
    <para>Error codes: </para>
    <list class="unordered">
      <listItem>
        <para>WindowsUpdate_80072efd</para>
      </listItem>
      <listItem>
        <para>80072efd</para>
      </listItem>
      <listItem>
        <para>0x80072efd</para>
      </listItem>
    </list>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>
    <notLocalizable>Windows</notLocalizable> Update error 80072ee7</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you receive <notLocalizable>Windows</notLocalizable> Update error 80072ee7 while checking for updates, you might need to change or remove  static <glossaryEntryLink><linkText>IP addresses</linkText><uri href="mshelp://windows/?id=d660d997-3a81-4304-a604-38c6334b1d2c#gtmt_ip_address_def"><summary>View definition</summary></uri></glossaryEntryLink> for the <notLocalizable>Windows </notLocalizable> Update  <glossaryEntryLink><linkText>service</linkText><uri href="mshelp://windows/?id=2d342bd8-c7fb-4dc1-96dd-b75979627148#gtmt_service_def"><summary>View definition</summary></uri></glossaryEntryLink>. Addresses are stored in an operating system file, called the  <newTerm>Hosts </newTerm>file.  </para>
    <para> The IP address for the <notLocalizable>Windows</notLocalizable> Update service    can change each time you check for updates, but some  add-on programs for <notLocalizable>Windows</notLocalizable> add static address entries  to the Hosts file. A static IP address for <notLocalizable>Windows</notLocalizable> Update  will prevent your computer from getting updates.</para>
    <procedure>
      <title>To remove static IP addresses for the <notLocalizable>Windows</notLocalizable> Update website</title>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open Computer.</linkText>
            <command>shell:::{20D04FE0-3AEA-1069-A2D8-08002B30309D}</command>
            <summary>Click to open the Computer folder</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=66068045-9262-4d38-95f6-db8d6ac3c847#altnav_computer">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>Double-click the local <glossaryEntryLink><linkText>hard disk</linkText><uri href="mshelp://windows/?id=5a2fccaa-2424-4646-b571-97b557e2c87b#gtmt_hard_disk_def"><summary>View definition</summary></uri></glossaryEntryLink>  where <notLocalizable>Windows</notLocalizable> is installed, typically drive C.</para>
      </step>
      <step>
        <para>Double-click the <ui><notLocalizable>Windows</notLocalizable></ui> folder, and then double-click the <ui>System32</ui> folder.</para>
      </step>
      <step>
        <para>Double-click the <ui>drivers</ui> folder, and then double-click the <ui>etc</ui> folder.</para>
      </step>
      <step>
        <para>In the <ui>etc</ui> folder, right-click <ui>hosts</ui>, click <ui>Open</ui>, and then, when you are prompted to choose a program to open the file, click <ui>Notepad</ui>.</para>
      </step>
      <step>
        <para>In the hosts file, check if the <ui>#</ui> sign appears next to each  <notLocalizable>Windows</notLocalizable> Update IP address and host name entry. If not, add the  <ui>#</ui> sign or delete the entire entry.</para>
      </step>
      <step>
        <para>Click the <ui>File</ui> menu, click <ui>Save</ui>, and then try to check for updates again.</para>
      </step>
    </procedure>
    <para>If the problem persists after you have followed the steps above, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62034"><summary>Go to support.microsoft.com and search for "836941"</summary></uri></navigationLink>
 on the Microsoft Help and Support website or go to the  <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website  to request support by e‑mail.</para>
    <para>Error codes: </para>
    <list class="unordered">
      <listItem>
        <para>WindowsUpdate_80072ee7</para>
      </listItem>
      <listItem>
        <para>80072ee7</para>
      </listItem>
      <listItem>
        <para>0x80072ee7</para>
      </listItem>
    </list>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/command/2004/10">
  <title>How can I tell if my computer is up to date?</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Your computer is up to date when you've installed the latest updates for <notLocalizable>Windows</notLocalizable> and your programs. To check for <notLocalizable>Windows</notLocalizable> updates, follow these steps:</para>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
            <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>In the left pane, click <ui>Check for updates</ui>, and then wait while <notLocalizable>Windows</notLocalizable> looks for the latest updates for your computer.</para>
      </step>
      <step>
        <para>If any updates are found, click <ui>Install updates</ui>. </para>
      </step>
    </procedure>
    <para> You might see both important and optional updates. If you don't see the <ui>Install updates</ui> button when there are only optional updates, click <ui>Optional updates available</ui>, choose the ones you want, and then click <ui>OK</ui>.  Important updates help improve the security of <notLocalizable>Windows</notLocalizable> and your computer, and they should be installed. Optional updates often are updated device drivers or program updates that aren't critical to their operation. You can install optional drivers if they add features (such as additional languages) or if you are having problems with an existing device or program.  For more information about security updates, see <navigationLink><linkText>Get security updates for <notLocalizable>Windows</notLocalizable></linkText><uri href="mshelp://windows/?id=8ee4f673-5b5c-4de7-a2df-ed0b3d2d5469" /></navigationLink>.</para>
    <para>To check for updates for other software programs and devices that do not appear in <notLocalizable>Windows</notLocalizable> Update, go to the software publisher's or manufacturer's website. </para>
    <alertSet class="tip">
      <title>Tips</title>
      <alert>
        <para>Here's how to get updates for <notLocalizable>Windows</notLocalizable> and other Microsoft programs at the same time, including updates for Microsoft Office (Word, Outlook, Excel, PowerPoint, and more) as well as new Microsoft software: In the left pane of <notLocalizable>Windows</notLocalizable> Update, click <ui>Change settings</ui>. Then,  under <ui>Microsoft Update</ui>, select the <ui> Give me updates for Microsoft products and check for new optional Microsoft software when I update <notLocalizable>Windows</notLocalizable></ui>  check box. If you're already using <notLocalizable>Microsoft</notLocalizable> Update, which works with <notLocalizable>Windows</notLocalizable> automatic updating, <notLocalizable>Windows</notLocalizable> Update will automatically open and display your update status.</para>
      </alert>
      <alert>
        <para> Some programs, such as  antivirus  or <glossaryEntryLink><linkText>spyware</linkText><uri href="mshelp://windows/?id=dcefd749-1ba5-4b2b-a476-be233702e7f4#gtmt_spyware_def"><summary>View definition</summary></uri></glossaryEntryLink> monitoring programs, provide a link to check for updates from within the program or have subscription services that can notify you when new updates are available. It's a good practice to check for updates for your security-related programs first, and then for the programs or devices you use  most often. If you use <notLocalizable>Windows</notLocalizable> Defender, see <navigationLink><linkText>Keep <notLocalizable>Windows</notLocalizable> Defender definitions up to date</linkText><uri href="mshelp://windows/?id=7f6dcd70-ad5e-4224-962d-737abdecab5e" /></navigationLink> for more information.</para>
      </alert>
    </alertSet>
  </content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>
    <notLocalizable>Windows</notLocalizable> Update error 80244022</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you receive <notLocalizable>Windows</notLocalizable> Update error 80244022 while checking for updates, the <notLocalizable>Windows</notLocalizable> Update <glossaryEntryLink><linkText>servers</linkText><uri href="mshelp://windows/?id=0a29de0e-84a3-4e84-84ce-4c96516e9512#gtmt_gls_server_only_def"><summary>View definition</summary></uri></glossaryEntryLink> might be experiencing an unusually high number of requests for updates. Please wait several minutes and then try to check for updates again. If you still receive error  80244022, you might need to do one of the following:</para>
    <list class="unordered">
      <listItem>
        <para>If your computer is connected to a network at work, contact a network administrator. You probably receive updates using <notLocalizable>Windows Server</notLocalizable> Update Services (WSUS), a service that enables network administrators to deploy and manage updates for all computers on a network. For more information about WSUS, go to the <navigationLink><linkText><notLocalizable>Windows Server</notLocalizable> Update Services (WSUS)</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=83358"><summary>Go to www.microsoft.com and search for "<notLocalizable>Windows Server</notLocalizable> Update Services (WSUS)"</summary></uri></navigationLink> website.</para>
      </listItem>
      <listItem>
        <para>If your computer is <newTerm>usually</newTerm> connected to a network at work (for example, if you use a laptop but you're currently using it at home or at another location), you probably receive updates using WSUS and can't receive updates by connecting directly to the Internet or to another network, such as a home network. To solve the problem, connect to the network at work and try checking for updates again, or contact a network administrator.</para>
      </listItem>
      <listItem>
        <para>If your computer is  connected directly  to the Internet or to a home network (and never connected to a network at work), you might need to set your browser to automatically detect <glossaryEntryLink><linkText>local area network (LAN)</linkText><uri href="mshelp://windows/?id=9ee3cd5d-e918-42ef-a7af-e7b0bb1b7c2a#gtmt_gls_local_area_network_lan_def"><summary>View definition</summary></uri></glossaryEntryLink> settings so    <notLocalizable>Windows</notLocalizable> Update can go online to obtain updates. To do this, follow the steps below.</para>
      </listItem>
    </list>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText>Click to open Internet Options.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.InternetOptions</command>
            <summary>Click to open Internet Options in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=1c710456-d9c5-4f08-94cd-6b71d2fafd75#altnav_internet_options_in_cpl">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>Click the <ui>Connections</ui> tab, and then click <ui>LAN Settings</ui>.</para>
      </step>
      <step>
        <para>Under <ui>Automatic configuration</ui>, select the <ui>Automatically detect settings</ui> check box, and then click <ui>OK</ui> twice.</para>
      </step>
    </procedure>
    <para>If the problem persists after you have followed the steps above, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62040"><summary>Go to support.microsoft.com and search for "900936"</summary></uri></navigationLink>
 on the Microsoft Help and Support website or go to the  <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website  to request support by e‑mail.</para>
    <para>Error codes: </para>
    <list class="unordered">
      <listItem>
        <para>WindowsUpdate_80244022</para>
      </listItem>
      <listItem>
        <para>80244022</para>
      </listItem>
      <listItem>
        <para>0x80244022</para>
      </listItem>
    </list>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>What are updates?</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>Updates are additions to software that can prevent or fix problems, enhance the security of the computer, or improve the computer's performance. We strongly recommend that you turn on <notLocalizable>Windows</notLocalizable> automatic updating so that <notLocalizable>Windows</notLocalizable> can install security and other important or recommended updates for your computer as they become available. For information about turning on automatic updates, see <navigationLink><linkText>Turn automatic updating on or off</linkText><uri href="mshelp://windows/?id=61fb9ef2-03c9-4a03-9b78-95bed6e50833" /></navigationLink>.</para>
    <para>Many software publishers notify you when an update or new version of a program  is available.  To see if you can sign up for product support services or set a program to automatically install updates, check the program's Help or visit the software publisher's website. To see if your computer has the latest updates, see <navigationLink><linkText>How can I tell if my computer is up to date?</linkText><uri href="mshelp://windows/?id=acf89fb8-0175-48be-97d4-007ea8032130" /></navigationLink></para>
    <para>Hardware manufacturers also update the software and drivers for their products periodically. For more information about installing drivers and other software, see <navigationLink><linkText>Updates: frequently asked questions</linkText><uri href="mshelp://windows/?id=0ae49d2f-8697-47a0-ba50-71405dc0863c" /></navigationLink>.</para>
  </content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>
    <notLocalizable>Windows</notLocalizable> Update error 8024001F</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you receive <notLocalizable>Windows</notLocalizable> Update error  8024001F while checking for updates, you need to connect to the Internet. Make sure that your network cable is plugged in and securely connected to your computer. To check if your Internet connection is working, try opening your <glossaryEntryLink><linkText>web browser</linkText><uri href="mshelp://windows/?id=768008de-9a1d-4583-a131-7f2e021555d9#gtmt_web_browser_def"><summary>View definition</summary></uri></glossaryEntryLink>  and try going to one or more reliable websites that you frequently visit. Once you have confirmed that you are connected to the Internet, check for updates again. To learn more about connecting to the Internet, see <navigationLink targetVerification="false"><linkText>Why can't I connect to the Internet?</linkText><uri href="mshelp://windows/?id=0add4344-7b1d-4e23-94cf-5334dbd8dee2" /></navigationLink></para>
    <para>If the problem persists after you connect to the Internet and check for updates, go to  the <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for the "Microsoft Update"</summary></uri></navigationLink>
 website to find more information about the error code or to request support by e‑mail.</para>
    <para>Error codes: </para>
    <list class="unordered">
      <listItem>
        <para>WindowsUpdate_8024001F</para>
      </listItem>
      <listItem>
        <para>8024001F</para>
      </listItem>
      <listItem>
        <para>0x8024001F</para>
      </listItem>
    </list>
  </content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/command/2004/10">
  <title>Update Microsoft Office</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>To find updates for  the Microsoft Office System, including Word, Outlook, Excel, PowerPoint, and more, go to the <navigationLink><linkText>Microsoft Update website</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62403"><summary>Go to www.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>.</para>
    <alertSet class="note">
      <title>Note</title>
      <alert>
        <para>If you're already using Microsoft Update to get updates for your computer, <notLocalizable>Windows</notLocalizable> Update in Control Panel will automatically open and display your update status. For more information see <navigationLink><linkText>Updates: frequently asked questions</linkText><uri href="mshelp://windows/?id=0ae49d2f-8697-47a0-ba50-71405dc0863c" /></navigationLink>.</para>
      </alert>
    </alertSet>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>
    <notLocalizable>Windows</notLocalizable> Update  error 8024401b</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you receive <notLocalizable>Windows</notLocalizable> Update error 8024401b when checking for or installing updates, a problem prevented your proxy server from requesting your network <glossaryEntryLink><linkText>credentials</linkText><uri href="mshelp://windows/?id=efde45df-b825-4508-86d5-35a256e49332#gtmt_credentials_def"><summary>View definition</summary></uri></glossaryEntryLink>. A proxy server is a <glossaryEntryLink><linkText>server</linkText><uri href="mshelp://windows/?id=0a29de0e-84a3-4e84-84ce-4c96516e9512#gtmt_gls_server_only_def"><summary>View definition</summary></uri></glossaryEntryLink> that your computer uses to connect to the Internet or a network and, in this case, to download updates. Follow these steps to provide your credentials and install any available updates.</para>
    <procedure>
      <step>
        <para>
          <shellExecuteLink>
            <linkText> Click to open <notLocalizable>Windows</notLocalizable> Update.</linkText>
            <command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsUpdate</command>
            <summary>Click to open <notLocalizable>Windows</notLocalizable> Update in Control Panel</summary>
          </shellExecuteLink>
          <phrase replaceWith="mshelp://windows/?id=c26b354b-9f6e-4160-aa9a-b65cd4463903#altnav_windows_update">
            <notLocalizable>__elbasuer__</notLocalizable>
          </phrase>
        </para>
      </step>
      <step>
        <para>In the left pane, click <ui>Check for updates</ui>.</para>
      </step>
      <step>
        <para>If prompted, provide your network credentials. If <notLocalizable>Windows</notLocalizable> doesn't prompt you to provide credentials and you see error code 8024401B instead, click <ui>Try again</ui>.</para>
      </step>
      <step>
        <para>When prompted, provide the credentials that you use to access your network (for example, your user name and password). <notLocalizable>Windows</notLocalizable> will automatically continue the update process and notify you if you need to install updates.</para>
      </step>
    </procedure>
    <para>If the problem persists after you take these steps, go to  the <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website to try to find more information about the error code or to request support by e‑mail.</para>
    <para>Error codes: </para>
    <list class="unordered">
      <listItem>
        <para>WindowsUpdate_8024401b</para>
      </listItem>
      <listItem>
        <para>8024401b</para>
      </listItem>
      <listItem>
        <para>0x8024401b</para>
      </listItem>
    </list>
  </content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
  <title>
    <notLocalizable>Windows</notLocalizable> Update error 80072ee2</title>
  <content>
    <para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
      <notLocalizable>__elbasuer__</notLocalizable>
    </para>
    <para>If you receive <notLocalizable>Windows</notLocalizable> Update error 80072ee2 while checking for updates, you might need to add the website addresses from which <notLocalizable>Windows</notLocalizable> Update downloads updates to your firewall exceptions or "allow" list. </para>
    <para>
      <notLocalizable>Windows</notLocalizable> Firewall ships with this version of <notLocalizable>Windows</notLocalizable> and should already include these sites in the exceptions list. If you use a different firewall, check the information that came with the software to see how to add these websites to your firewall exceptions list:</para>
    <list class="unordered">
      <listItem>
        <para>
          <userInput>http://*.update.microsoft.com</userInput>
        </para>
      </listItem>
      <listItem>
        <para>
          <userInput>https://*.update.microsoft.com</userInput>
        </para>
      </listItem>
      <listItem>
        <para>
          <userInput>http://download.windowsupdate.com</userInput>
        </para>
      </listItem>
    </list>
    <para>For more information on firewalls, see <navigationLink><linkText>What is a firewall?</linkText><uri href="mshelp://windows/?id=4673a386-2e73-4b7a-a333-6f826a3d44b4" /></navigationLink> or 
<navigationLink><linkText>Understanding <notLocalizable>Windows</notLocalizable> Firewall settings</linkText><uri href="mshelp://windows/?id=230d8c47-ee63-47e1-a1f6-a1d38b07dbee" /></navigationLink>.</para>
    <para>If the problem persists after you have followed the steps above, go to this <navigationLink><linkText>Knowledge Base article</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=62034"><summary>Go to support.microsoft.com and search for "836941"</summary></uri></navigationLink>
 on the Microsoft Help and Support website or go to the  <navigationLink><linkText>Microsoft Update Solution Center</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=81766"><summary>Go to support.microsoft.com and search for "Microsoft Update"</summary></uri></navigationLink>
 website  to request support by e‑mail.</para>
    <para>Error codes:</para>
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      <listItem>
        <para>WindowsUpdate_80072ee2</para>
      </listItem>
      <listItem>
        <para>80072ee2</para>
      </listItem>
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  <title>Keeping computers on a network up to date</title>
  <content>
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      <notLocalizable>__elbasuer__</notLocalizable>
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    <para>This article contains information to help you manage updates over a <glossaryEntryLink><linkText>network</linkText><uri href="mshelp://windows/?id=1aae1bad-f114-4f57-bc64-9c9c7a7b273c#gtmt_network_def"><summary>View definition</summary></uri></glossaryEntryLink> and to help you find the right updates for each computer on a network. Every computer on a network needs updates that are designed for the version of <notLocalizable>Windows</notLocalizable> that it's running. A computer running <notLocalizable>Windows Vista</notLocalizable>, for example,  doesn't need the same updates as a computer that is running  this version of <notLocalizable>Windows</notLocalizable>. </para>
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      <section>
        <title>Update  computers on a home network</title>
        <para>The easiest way to keep a home network up to date is to turn on <notLocalizable>Windows</notLocalizable> automatic updating on each computer. Use the recommended setting so that regardless of who uses the computer, <notLocalizable>Windows</notLocalizable> can check for updates and install them on a regular schedule. For more information, see <navigationLink><linkText>Understanding <notLocalizable>Windows</notLocalizable> automatic updating</linkText><uri href="mshelp://windows/?id=84fee4a4-2000-4de5-98a9-1e897e87f566" /></navigationLink>. You can also choose to allow anyone who uses the computer to manually install optional updates and software. For more information, see <navigationLink targetVerification="false"><linkText>Change how <notLocalizable>Windows</notLocalizable> installs or notifies you about updates</linkText><uri href="mshelp://windows/?id=08603313-b94f-4597-ae20-b4267df16bb9" /></navigationLink>.
</para>
      </section>
      <section>
        <title>Manage updates for computers on an office network</title>
        <para>If you are a <glossaryEntryLink><linkText>system administrator</linkText><uri href="mshelp://windows/?id=5122fb88-217f-4206-8cf4-0a3b64e54873#gtmt_system_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink> for a network, you can use these options to help keep all computers on the network up to date.</para>
        <list class="unordered">
          <listItem>
            <para>Make sure <notLocalizable>Windows</notLocalizable> automatic updating is turned on to the setting that you want all computers on the network to use. To manage the <notLocalizable>Windows</notLocalizable> automatic updating  setting for each computer,   use <glossaryEntryLink><linkText>Group Policy</linkText><uri href="mshelp://windows/?id=c74bf553-c4f6-4b2b-9116-d31378da525b#gtmt_group_policy_def"><summary>View definition</summary></uri></glossaryEntryLink> settings for the <notLocalizable>Windows </notLocalizable>Update <glossaryEntryLink><linkText>service</linkText><uri href="mshelp://windows/?id=2d342bd8-c7fb-4dc1-96dd-b75979627148#gtmt_service_def"><summary>View definition</summary></uri></glossaryEntryLink>. For more information about Group Policy, visit <navigationLink targetVerification="false"><linkText>Microsoft TechNet</linkText><uri href="http://go.microsoft.com/fwlink/?LinkID=66683"><summary>Go to www.microsoft.com and search for Microsoft TechNet</summary></uri></navigationLink>
 and search for Group Policy.</para>
          </listItem>
          <listItem>
            <para>To find updates for multiple versions of <notLocalizable>Windows</notLocalizable>, search the <navigationLink><linkText><notLocalizable>Windows</notLocalizable> Update Catalog</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=8973"><summary>Go to www.microsoft.com and search for "<notLocalizable>Windows</notLocalizable> Update Catalog"</summary></uri></navigationLink>  online.</para>
          </listItem>
          <listItem>
            <para>To learn more about how to update <notLocalizable>Windows</notLocalizable> operating systems and other Microsoft products that are running inside your corporate firewall, go to the <navigationLink><linkText><notLocalizable>Windows Server</notLocalizable> Update Services (WSUS)</linkText><uri href="http://go.microsoft.com/fwlink/?linkid=83358"><summary>Go to www.microsoft.com and search for "<notLocalizable>Windows Server</notLocalizable> Update Services (WSUS)"</summary></uri></navigationLink>  website. 
This service helps administrators target systems for update deployment, define user interactions with updates, schedule the frequency and priority of updates, and more.</para>
          </listItem>
          <listItem>
            <para>To learn how to update Microsoft Office, see <navigationLink><linkText>Update <notLocalizable>Microsoft</notLocalizable> Office</linkText><uri href="mshelp://windows/?id=c572ab3e-ebc4-4f5e-946a-73ecd0d5d359" /></navigationLink>.</para>
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    <Keyword Index="BestBet" Term="windows anytime" />
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    <FTSText>80070570 antivirus update drivers service pack 2 service pack update updates upgrade windows 98 windows update</FTSText>
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    <FTSText>Auto update AUTO UPDATES automatic update a utomatic updates automatic updating hide updates s leep update updates windows automatic update windows update windows updates</FTSText>
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    <FTSText>critical updates hotfix patches Security update security updates security sp1 updates windows update error windows update</FTSText>
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    <FTSText>support windows update windows updates updates wu</FTSText>
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    <FTSText>Windows Update error WindowsUpdate_80072EFD WindowsUpdate_dt000 0x80072efd 800705B4 80072efd antivirus update WindowsUpdate_80070002 WindowsUpdate_dt000 WindowsUpdate_80072EFD WindowsUpdate_dt000 WindowsUpdate_80072EFD WindowsUpdate_80072EFE WindowsUpdate_dt000 80070008 8007000E 800705B4 80071A90 80072EE2 80072EE7 80072EFD 80072EFE 80072F76 80072F78 80090305 8009033F 80244008 8024400A 8024400D 8024400E 80244016 80244022 8024402F C80003FA C800042D0x80070008 0x8007000E 0x800705B4 0x80071A90 0x80072EE2 0x80072EE7 0x80072EFD 0x80072EFE 0x80072F76 0x80072F78 0x80090305 0x8009033F 0x80244008 0x8024400A 0x8024400D 0x8024400E 0x80244016 0x80244022 0x8024402F 0xC80003FA 0xC800042D</FTSText>
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    <FTSText>Windows Update error 0x80072EE7 80072ee7 error 80072ee7 error code 80072ee7 host process for windows host process hosts file knowledge base update error windows host windows script host windows update error WindowsUpdate_80072ee7 80070008 8007000E 800705B4 80071A90 80072EE2 80072EE7 80072EFD 80072EFE 80072F76 80072F78 80090305 8009033F 80244008 8024400A 8024400D 8024400E 80244016 80244022 8024402F C80003FA C800042D0x80070008 0x8007000E 0x800705B4 0x80071A90 0x80072EE2 0x80072EE7 0x80072EFD 0x80072EFE 0x80072F76 0x80072F78 0x80090305 0x8009033F 0x80244008 0x8024400A 0x8024400D 0x8024400E 0x80244016 0x80244022 0x8024402F 0xC80003FA 0xC800042D</FTSText>
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80070008 8007000E 800705B4 80071A90 80072EE2 80072EE7 80072EFD 80072EFE 80072F76 80072F78 80090305 8009033F 80244008 8024400A 8024400D 8024400E 80244016 80244022 8024402F C80003FA C800042D0x80070008 0x8007000E 0x800705B4 0x80071A90 0x80072EE2 0x80072EE7 0x80072EFD 0x80072EFE 0x80072F76 0x80072F78 0x80090305 0x8009033F 0x80244008 0x8024400A 0x8024400D 0x8024400E 0x80244016 0x80244022 0x8024402F 0xC80003FA 0xC800042D</FTSText>
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