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V_ LZXC HH <?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10">
<title>What is a Remote Desktop Gateway server?</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>A <newTerm>gateway</newTerm> is any computer that connects two networks that use different network <glossaryEntryLink><linkText>protocols</linkText><uri href="mshelp://windows/?id=4981caaf-669f-4e84-a24b-976f191c2a7c#gtmt_protocol_def"><summary>View definition</summary></uri></glossaryEntryLink>. A gateway reformats information from one network so that it's compatible with the other network.</para>
<para>A Remote Desktop Gateway (RD Gateway) server is a type of gateway that enables authorized users to connect to <glossaryEntryLink><linkText>remote computers</linkText><uri href="mshelp://windows/?id=6d7f0140-7497-46b1-8d56-6320c15e21c3#gtmt_remote_computer_def"><summary>View definition</summary></uri></glossaryEntryLink> on a corporate network from any computer with an Internet connection. RD Gateway uses the <glossaryEntryLink><linkText>Remote Desktop Protocol (RDP)</linkText><uri href="mshelp://windows/?id=1f27d091-bc32-4155-95d8-92053987ace5#gtmt_remote_desktop_protocol__rdp__def"><summary>View definition</summary></uri></glossaryEntryLink> along with the HTTPS protocol to help create a more secure, encrypted connection.</para>
<para>In earlier versions of Remote Desktop Connection, people couldn't connect to remote computers across firewalls and network address translators because port 3389—the port used for Remote Desktop connections—is typically blocked to enhance network security. However, an RD Gateway server uses port 443, which transmits data through a Secure Sockets Layer (SSL) tunnel. </para>
<para>An RD Gateway server provides these benefits:</para>
<list class="unordered">
<listItem>
<para>Enables Remote Desktop connections to a corporate network from the Internet without having to set up <glossaryEntryLink><linkText>virtual private network (VPN)</linkText><uri href="mshelp://windows/?id=20987c4c-484b-49be-b131-0b5cdd7bbccc#gtmt_virtual_private_network__vpn__def"><summary>View definition</summary></uri></glossaryEntryLink> connections.</para>
</listItem>
<listItem>
<para>Enables connections to remote computers across <glossaryEntryLink><linkText>firewalls</linkText><uri href="mshelp://windows/?id=403b2e33-4406-45f4-afab-7ae8a6635edd#gtmt_firewall_def"><summary>View definition</summary></uri></glossaryEntryLink>.</para>
</listItem>
<listItem>
<para>Allows you to share a network connection with other programs running on your computer. This enables you to use your ISP connection instead of your corporate network to send and receive data over the remote connection.</para>
</listItem>
</list>
<sections>
<section>
<title>How do I know if I need to specify an RD Gateway server?</title>
<para>Ask your network <glossaryEntryLink><linkText>administrator</linkText><uri href="mshelp://windows/?id=c6ed67cb-3054-4fd6-aba5-cecd436d290d#gtmt_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink> whether you need to specify an RD Gateway server.</para>
<procedure>
<title>To specify an RD Gateway server</title>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, click the <ui>Advanced</ui> tab, and then, under <ui>Connect from anywhere</ui>, click <ui>Settings</ui>.</para>
</step>
<step>
<para>Select <ui>Use these RD Gateway server settings</ui>, and then type the server name (ask your network administrator for this information).</para>
</step>
<step>
<para>Select one of the three available logon methods:</para>
<list class="unordered">
<listItem>
<para>
<ui>Allow me to select later</ui>. This option lets you select a logon method when you connect.</para>
</listItem>
<listItem>
<para>
<ui>Ask for password (NTLM)</ui>. This option prompts you for a password when you connect.</para>
</listItem>
<listItem>
<para>
<ui>Smart card</ui>. This option prompts you to insert a smart card when you connect.</para>
</listItem>
</list>
</step>
<step>
<para>Select or clear the <ui>Bypass RD Gateway server for local addresses</ui> check box. </para>
<para>Selecting this check box prevents traffic to and from local network addresses from being routed through the RD Gateway server. This can make your connection faster.</para>
</step>
<alertSet class="note">
<title>Note</title>
<alert>
<para>Your network administrator might not allow changes to RD Gateway server settings.</para>
</alert>
</alertSet>
</procedure>
</section>
</sections>
</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Connect to another computer using Remote Desktop Connection</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>With Remote Desktop Connection, you can access a computer running <notLocalizable>Windows</notLocalizable> from another computer running <notLocalizable>Windows</notLocalizable> that's connected to the same <glossaryEntryLink><linkText>network</linkText><uri href="mshelp://windows/?id=1aae1bad-f114-4f57-bc64-9c9c7a7b273c#gtmt_network_def"><summary>View definition</summary></uri></glossaryEntryLink> or to the Internet. For example, you can use all of your work computer's programs, files, and network resources from your home computer, and it's just like you're sitting in front of your computer at work.</para>
<para>To connect to a remote computer, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. The steps below include adding names to that list.</para>
<sections>
<section expandCollapse="collapse">
<title>To allow remote connections on the computer you want to connect to</title>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open System.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.System</command>
<summary>Click to open System in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=a7488c45-1d3b-4e5e-8a7a-47760820efb2#altnav_system">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Remote settings</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
<example>
<para>
<embedObject>
<caption>The Remote tab in the System Properties dialog box</caption>
<objectUri href="mshelp://windows/?id=1ac775d3-7bb2-404c-bedc-d934c4728709" mimeType="image/jpg">
<objectParameters>
<objectParameter name="width" value="410" />
<objectParameter name="height" value="460" />
</objectParameters>
<summary>Picture of the Remote tab in the System Properties dialog box</summary>
</objectUri>
</embedObject>
</para>
</example>
</step>
<step>
<para>Under <ui>Remote Desktop</ui>, select one of the three options.</para>
</step>
<step>
<para>Click <ui>Select Users</ui>.</para>
<para> If you're an <glossaryEntryLink><linkText>administrator</linkText><uri href="mshelp://windows/?id=c6ed67cb-3054-4fd6-aba5-cecd436d290d#gtmt_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink> on the computer, your current user account will automatically be added to the list of remote users and you can skip the next two steps.</para>
</step>
<step>
<para>In the <ui>Remote Desktop Users</ui> dialog box, click <ui>Add</ui>.</para>
</step>
<step>
<para>In the <ui>Select Users or Groups</ui> dialog box, do the following:</para>
<list class="unordered">
<listItem>
<para>To specify the search location, click <ui>Locations</ui>, and then select the location you want to search.</para>
</listItem>
<listItem>
<para>In <ui>Enter the object names to select</ui>, type the name of the user that you want to add, and then click <ui>OK</ui>.
</para>
</listItem>
</list>
<para>The name will be displayed in the list of users in the Remote Desktop Users dialog box. Click <ui>OK</ui> twice.</para>
</step>
<alertSet class="note">
<title>Note</title>
<alert>
<para>You can’t connect to a computer that's asleep or hibernating, so make sure the settings for sleep and hibernation on the remote computer are set to <ui>Never</ui>. (Hibernation is not available on all computers.) For information about making those changes, see <navigationLink targetVerification="false"><linkText>Change, create, or delete a power plan (scheme)</linkText><uri href="mshelp://windows/?id=9b607ce6-70f7-4d25-924b-5ac2fe6a2175" /></navigationLink>.</para>
</alert>
</alertSet>
</procedure>
</section>
<section expandCollapse="collapse">
<title>To start Remote Desktop on the computer you want to work from</title>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In <ui>Computer</ui>, type the name of the computer that you want to connect to, and then click <ui>Connect</ui>. (You can also type the <glossaryEntryLink><linkText>IP address</linkText><uri href="mshelp://windows/?id=d660d997-3a81-4304-a604-38c6334b1d2c#gtmt_ip_address_def"><summary>View definition</summary></uri></glossaryEntryLink> instead of the computer name.)</para>
</step>
<alertSet class="note">
<title>Notes</title>
<alert>
<para>To find the Remote Desktop Connection shortcut, click the <ui>Start</ui> button <embedObject><objectUri href="mshelp://windows/?id=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="15" /><objectParameter name="height" value="15" /></objectParameters><summary>Picture of the Start button</summary></objectUri></embedObject>, click <ui>All Programs</ui> or <ui>Programs</ui>, and then click <ui>Accessories</ui>. To quickly open Remote Desktop Connection, click the <ui>Start</ui> button <embedObject><objectUri href="mshelp://windows/?id=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="15" /><objectParameter name="height" value="15" /></objectParameters><summary>Picture of the Start button</summary></objectUri></embedObject>, type <userInput>mstsc</userInput> in the search box, and then press Enter.</para>
</alert>
<alert>
<para>If you know the name of the computer you want to connect to, type it in the <ui>Computer</ui> box. Otherwise, ask your network administrator the name of the computer or look for the computer name on the computer you want to connect to. For information about finding a computer name, see <navigationLink><linkText>Find your computer name</linkText><uri href="mshelp://windows/?id=923239dd-f050-4e2e-a58d-89b073932026" /></navigationLink>.</para>
</alert>
<alert>
<para>When you allow remote connections, <notLocalizable>Windows</notLocalizable> Firewall automatically opens the required <glossaryEntryLink targetVerification="false"><linkText>port</linkText><uri href="mshelp://windows/?id=8800062b-5df3-4655-adba-b209821d6185#gtmt_port_def"><summary>View definition</summary></uri></glossaryEntryLink>. If you're using another firewall, make sure the port for Remote Desktop (usually 3389) is open.</para>
</alert>
<alert>
<para>
<newTerm>Redirecting</newTerm> a device on your computer makes it available for use in a Remote Desktop session. If a <ui>Remote Desktop Connection</ui> dialog box appears after you click <ui>Connect</ui> and enter your credentials, you can redirect local devices and resources, such as your local drives or Clipboard. Click <ui>Details</ui>, and then select the check box for each item you want to redirect.</para>
</alert>
</alertSet>
</procedure>
</section>
</sections>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Disconnect from RemoteApp and Desktop Connections</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>RemoteApp and Desktop Connections is a feature you can use to access programs and desktops (both <glossaryEntryLink targetVerification="false"><linkText>remote computers</linkText><uri href="mshelp://windows/?id=6d7f0140-7497-46b1-8d56-6320c15e21c3#gtmt_remote_computer_def"><summary>View definition</summary></uri></glossaryEntryLink> and virtual computers) made available to you by your workplace's network administrator. Using these resources is almost the same as if they were on your local network or on your computer.</para>
<procedure>
<title>To disconnect from a connection</title>
<introduction>
<para>While you're accessing a connection, a RemoteApp and Desktop Connections icon appears in the <glossaryEntryLink targetVerification="false"><linkText>notification area</linkText><uri href="mshelp://windows/?id=344723d4-fd80-4ee9-8f2e-22740a1ce410#gtmt_notification_area1_def"><summary>View definition</summary></uri></glossaryEntryLink> of the taskbar. To disconnect from a connection when you're finished working with it, do this:</para>
</introduction>
<step>
<para>Click the RemoteApp and Desktop Connections icon <embedObject targetVerification="false"><objectUri href="mshelp://windows/?id=edf151b4-b519-4777-8f99-441222c5a27d" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="16" /><objectParameter name="height" value="16" /></objectParameters><summary>Picture of the RemoteApp and Desktop Connections icon</summary></objectUri></embedObject> in the notification area, and then click <ui>Disconnect from</ui> <replaceable>connection name</replaceable>.</para>
</step>
<alertSet class="note">
<title>Note</title>
<alert>
<para>Disconnecting from a connection leaves your programs running on the remote computer so that you can access them again the next time you connect. If you don't want this, close the programs before disconnecting.</para>
</alert>
</alertSet>
</procedure>
<procedure>
<title>To permanently remove access to a connection</title>
<introduction>
<para>Removing a connection permanently removes access to connection resources unless you set up the connection again.</para>
</introduction>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open RemoteApp and Desktop Connections.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.RemoteAppAndDesktopConnections</command>
<summary>Click to open RemoteApp and Desktop Connections in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=35c49f63-0832-4e5c-a986-852c4a9ecf36#altnav_remoteapp_and_desktop_connections">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>On the connection that you want to remove, click <ui>Remove</ui>.</para>
</step>
</procedure>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/command/2004/10">
<title>Use command line parameters with Remote Desktop Connection</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>In this version of <notLocalizable>Windows</notLocalizable>, instead of starting Remote Desktop Connection from the Start menu, you can start it from the search box, from the Run dialog box, or from a command line. With these methods, you can use additional command line parameters to control how Remote Desktop Connection looks or behaves.</para>
<procedure>
<title>To start Remote Desktop from the Run dialog box</title>
<step>
<para>Click the <ui>Start</ui> button <embedObject><objectUri href="mshelp://windows/?id=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="15" /><objectParameter name="height" value="15" /></objectParameters><summary>Picture of the Start button</summary></objectUri></embedObject>, click <ui>All Programs</ui>, click <ui>Accessories</ui>, and then click <ui>Run</ui>.</para>
</step>
<step>
<para>In the <ui>Open</ui> box, type <userInput>mstsc</userInput>.</para>
</step>
<step>
<para>Type a space, followed by any additional parameters that you want to use.</para>
</step>
</procedure>
<para>The following table lists the parameters you can use.</para>
<table>
<title>Command line syntax for Remote Desktop Connection</title>
<summary>Command line syntax for Remote Desktop Connection</summary>
<row>
<headerEntry>
<para>Syntax</para>
</headerEntry>
</row>
<row>
<entry>
<para>mstsc [<connection file>] [/v:<server[:port]>] [/admin] [/f[ullscreen]] [/w:<width>] [/h:<height>] [/public] | [/span] [/edit "connection file"] [/migrate] [/?]</para>
</entry>
</row>
</table>
<table>
<title>Command line parameters for Remote Desktop Connection</title>
<summary>Command line parameters for Remote Desktop Connection</summary>
<row>
<headerEntry>
<para>Parameter</para>
</headerEntry>
<headerEntry>
<para>Description</para>
</headerEntry>
</row>
<row>
<entry>
<para>/v:<server[:port]></para>
</entry>
<entry>
<para>Specifies the remote computer that you want to connect to.</para>
</entry>
</row>
<row>
<entry>
<para>/admin</para>
</entry>
<entry>
<para>Is used for administration of a Remote Desktop Session Host server. In this version of Remote Desktop Connection, if the Remote Desktop Session Host role service is installed on the remote computer, running <commandInline>mstsc /admin</commandInline> will do the following (for the current connection only):</para>
<list class="unordered">
<listItem>
<para>Disable Remote Desktop Services client access licensing</para>
</listItem>
<listItem>
<para>Disable time zone redirection</para>
</listItem>
<listItem>
<para>Disable RD Connection Broker redirection</para>
</listItem>
<listItem>
<para>Disable Remote Desktop Easy Print</para>
</listItem>
</list>
<para>
<commandInline>/admin</commandInline> also does the following on connections to <notLocalizable>Windows Server 2008 R2</notLocalizable> with the RD Session Host role service installed:</para>
<list class="unordered">
<listItem>
<para>Disables Plug and Play device redirection for this connection only.</para>
</listItem>
<listItem>
<para>Changes the remote session theme to <notLocalizable>Windows</notLocalizable> Classic View (if it's available) for this connection only.</para>
</listItem>
</list>
<para>
To connect to a remote computer with the RD Session Host role service installed, follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Command Prompt.</linkText>
<command>%25systemroot%25\system32\cmd.exe</command>
<summary>Click to open Command Prompt</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=9108fdb1-5bb5-428c-b308-f24c7f1ef196#altnav_command_prompt">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Type
<userInput>mstsc /v:server /admin</userInput>.</para>
</step>
</procedure>
</entry>
</row>
<row>
<entry>
<para>/f</para>
</entry>
<entry>
<para>Starts Remote Desktop Connection in full-screen mode.</para>
</entry>
</row>
<row>
<entry>
<para>/w:<width></para>
</entry>
<entry>
<para>Specifies the width of the Remote Desktop Connection window.</para>
</entry>
</row>
<row>
<entry>
<para>/h:<height></para>
</entry>
<entry>
<para>Specifies the height of the Remote Desktop window.</para>
</entry>
</row>
<row>
<entry>
<para>/public</para>
</entry>
<entry>
<para>Runs Remote Desktop Connection in public mode.</para>
</entry>
</row>
<row>
<entry>
<para>/span</para>
</entry>
<entry>
<para>Matches the remote desktop width and height with the local
virtual desktop, spanning across multiple monitors if necessary. To span
across monitors, the monitors must be arranged to form a rectangle.</para>
</entry>
</row>
<row>
<entry>
<para>/multimon</para>
</entry>
<entry>
<para>Configures the Remote Desktop session monitor layout to be identical to the current client-side configuration.</para>
</entry>
</row>
<row>
<entry>
<para>/edit "connection file"</para>
</entry>
<entry>
<para>Opens the specified .rdp connection file for editing.</para>
</entry>
</row>
<row>
<entry>
<para>/migrate</para>
</entry>
<entry>
<para>Migrates older connection files that were created with Client Connection Manager to new .rdp connection files.</para>
</entry>
</row>
<row>
<entry>
<para>/?</para>
</entry>
<entry>
<para>Lists these parameters.</para>
</entry>
</row>
</table>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>RemoteApp and Desktop Connections: recommended links</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>RemoteApp and Desktop Connections is a feature in this version of <notLocalizable>Windows</notLocalizable> that you can use to access programs and desktops (remote computers and virtual computers) published for you by your workplace network administrator. For more information about this feature, see the following Help topics:</para>
<list class="unordered">
<listItem>
<para>
<navigationLink targetVerification="false">
<linkText>What is RemoteApp and Desktop Connections?</linkText>
<uri href="mshelp://windows/?id=4f471143-edad-4244-990b-468ef9578a64" />
</navigationLink>
</para>
</listItem>
<listItem>
<para>
<navigationLink>
<linkText>Set up a connection with RemoteApp and Desktop Connections</linkText>
<uri href="mshelp://windows/?id=4e1b6f28-aedc-47d6-906c-dd87fc0bafc3" />
</navigationLink>
</para>
</listItem>
<listItem>
<para>
<navigationLink targetVerification="false">
<linkText>Access resources and computers using RemoteApp and Desktop Connections</linkText>
<uri href="mshelp://windows/?id=5f80b4e5-0379-4e4f-9373-21b320608048" />
</navigationLink>
</para>
</listItem>
<listItem>
<para>
<navigationLink targetVerification="false">
<linkText>RemoteApp and Desktop Connections: frequently asked questions</linkText>
<uri href="mshelp://windows/?id=7114c10a-b105-43b4-8ad5-4e473f58f968" />
</navigationLink>
</para>
</listItem>
<listItem>
<para>
<navigationLink targetVerification="false">
<linkText>Disconnect from RemoteApp and Desktop Connections</linkText>
<uri href="mshelp://windows/?id=12f7f6c6-f072-4adc-9adb-4d3afaeca14f" />
</navigationLink>
</para>
</listItem>
<listItem>
<para>
<navigationLink>
<linkText>Why can't I set up or update a connection in RemoteApp and Desktop Connections?</linkText>
<uri href="mshelp://windows/?id=19b0c7cd-11b0-4a61-a9bd-c27d3cc2f5e1" />
</navigationLink>
</para>
</listItem>
</list>
</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Why can't I set up or update a connection in RemoteApp and Desktop Connections?</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>There are a few possible reasons.</para>
<para> If you can't set up a connection:</para>
<list class="unordered">
<listItem>
<para>Check your network connection. You might not be connected, or your network might be having connectivity problems. For more information, see <navigationLink targetVerification="false"><linkText>Why can't I connect to a network?</linkText><uri href="mshelp://windows/?id=c2a0e1e2-6036-49db-a606-4f1745095f94" /></navigationLink></para>
</listItem>
<listItem>
<para>Your network administrator might not have published resources for you to access. Contact your network administrator for more information.</para>
</listItem>
<listItem>
<para>Make sure you entered the correct address (URL) for the resources.</para>
</listItem>
</list>
<para>If you can't update a connection:</para>
<list class="unordered">
<listItem>
<para>Check your network connection. You might not be connected, or your network might be having connectivity problems. For more information, see <navigationLink targetVerification="false"><linkText>Why can't I connect to a network?</linkText><uri href="mshelp://windows/?id=c2a0e1e2-6036-49db-a606-4f1745095f94" /></navigationLink></para>
</listItem>
<listItem>
<para>Your network administrator might have deleted the resources or changed the URL to access them. Contact your network administrator for more information.</para>
</listItem>
</list>
<para>For information designed for network administrators on setting up resources, see <navigationLink targetVerification="false"><linkText><notLocalizable>Windows Server 2008</notLocalizable> and <notLocalizable>Windows Server 2008 R2</notLocalizable> Resources</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=128454"><summary>Go to technet.microsoft.com and search for "<notLocalizable>Windows Server 2008</notLocalizable> and <notLocalizable>Windows Server 2008 R2</notLocalizable> Resources"</summary></uri></navigationLink> on the Microsoft TechNet website.</para>
</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<tutorial contentType="Tutorial" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Saving and changing logon credentials in Remote Desktop Connection</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>
<glossaryEntryLink>
<linkText>Credentials</linkText>
<uri href="mshelp://windows/?id=efde45df-b825-4508-86d5-35a256e49332#gtmt_credentials_def">
<summary>View definition</summary>
</uri>
</glossaryEntryLink> are essential to network security. When you connect to a <glossaryEntryLink><linkText>remote computer</linkText><uri href="mshelp://windows/?id=6d7f0140-7497-46b1-8d56-6320c15e21c3#gtmt_remote_computer_def"><summary>View definition</summary></uri></glossaryEntryLink> using Remote Desktop Connection, you're asked to provide your credentials before you can connect. In most cases, you can save your credentials so that you won’t have to provide them each time you connect to a particular remote computer. You can change or delete saved credentials, if needed, or use completely different credentials.</para>
<para>Credentials are saved per remote computer. So, for example, if you connect to five different remote computers every day and you want to use saved credentials for each of them, you need to save credentials separately for each remote computer.</para>
<alertSet class="note">
<title>Note</title>
<alert>
<para>For security reasons, only save your credentials to connect to private remote computers that you trust.</para>
</alert>
</alertSet>
<sections>
<sidebar>
<title>Saving your credentials shortens connection time</title>
<para>Not needing to type your credentials each time you connect to a remote computer makes connecting a little faster.</para>
</sidebar>
<section>
<title>Saving credentials </title>
<para>You can enter computer name and credential information in one location for easier management of remote connections.</para>
<para>To save your credentials, follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In <ui>Computer</ui>, type the name of the remote computer you want to connect to, click <ui>Options</ui>, select the <ui>Allow me to save credentials</ui> check box, and then click <ui>Connect</ui>. </para>
</step>
</procedure>
<para>You'll be asked for your credentials, and the <ui>Remember my credentials</ui> check box will be automatically selected. The next time you connect to that remote computer, your saved credentials will be used automatically. To edit or delete your saved credentials, click <ui>edit</ui> or <ui>delete</ui>.</para>
<alertSet class="note">
<title>Note</title>
<alert>
<para>Your network <glossaryEntryLink><linkText>administrator</linkText><uri href="mshelp://windows/?id=c6ed67cb-3054-4fd6-aba5-cecd436d290d#gtmt_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink> can disable the ability to save credentials on computers joined to a domain.</para>
</alert>
</alertSet>
</section>
<section expandCollapse="collapse">
<title>Remote Desktop Gateway credentials</title>
<para>When you connect to a remote computer through a Remote Desktop Gateway (RD Gateway) server, you need to provide credentials for both the remote computer and the RD Gateway server. However, you can use the same credentials for both. To do so, in the Remote Desktop Connection dialog box, click the <ui>Advanced</ui> tab, click the <ui>Settings</ui> button, and then select the <ui>Use my RD Gateway credentials for the remote computer</ui> check box. This check box is selected by default.</para>
<para>You can save, edit, or delete your credentials for an RD Gateway server, just as you can for a remote computer. For more information, see <navigationLink><linkText>What is a Remote Desktop Gateway server?</linkText><uri href="mshelp://windows/?id=011fcc70-fdb7-43fc-ae08-b33169b3f696" /></navigationLink></para>
</section>
</sections>
</content>
</tutorial><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Why can’t I connect using Remote Desktop Connection?</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>There are a few reasons you might not be able to connect. Here are some common problems and possible solutions.</para>
<sections>
<section expandCollapse="collapse">
<title>I can't connect to the remote computer</title>
<para>Depending on the type of error message you see, there are several things you can try:</para>
<list class="unordered">
<listItem>
<para>
<leadInPhrase class="other">The remote computer cannot be found.</leadInPhrase> Ask the administrator of the <glossaryEntryLink><linkText>remote computer</linkText><uri href="mshelp://windows/?id=6d7f0140-7497-46b1-8d56-6320c15e21c3#gtmt_remote_computer_def"><summary>View definition</summary></uri></glossaryEntryLink> to verify the computer name, and make sure you typed the name correctly. If you still can't connect, try typing the <glossaryEntryLink><linkText>IP address</linkText><uri href="mshelp://windows/?id=d660d997-3a81-4304-a604-38c6334b1d2c#gtmt_ip_address_def"><summary>View definition</summary></uri></glossaryEntryLink> of the remote computer instead.</para>
</listItem>
<listItem>
<para>
<leadInPhrase class="other">Network failure.</leadInPhrase> Make sure that:</para>
<list class="unordered">
<listItem>
<para>Your <glossaryEntryLink><linkText>router</linkText><uri href="mshelp://windows/?id=acfaca49-0cf4-4731-92fd-d75af614d8fb#gtmt_router_def"><summary>View definition</summary></uri></glossaryEntryLink> is turned on (home networks only)</para>
</listItem>
<listItem>
<para>The Ethernet cable is plugged into your <glossaryEntryLink><linkText>network adapter</linkText><uri href="mshelp://windows/?id=524db33a-e2c3-4516-8978-eb75670e1007#gtmt_network_adapter_def_def"><summary>View definition</summary></uri></glossaryEntryLink> (wired networks only)</para>
</listItem>
<listItem>
<para>Your computer’s wireless switch is turned on (laptops on wireless networks only)</para>
</listItem>
<listItem>
<para>Your network adapter is working</para>
</listItem>
</list>
<para> If the problem continues, contact your network administrator or the person who set up your network.</para>
</listItem>
<listItem>
<para>
<leadInPhrase class="other">Not enough memory.</leadInPhrase> Close your other programs, and then try connecting again. If the problem continues, restart your computer, and then try connecting again. If you still can't connect, contact your network administrator or technical support. For more information, see <navigationLink><linkText>Preventing low memory problems</linkText><uri href="mshelp://windows/?id=34955e8d-9e3b-4f68-8e7d-773c167c61e2" /></navigationLink>.</para>
</listItem>
</list>
<para>
Connecting a home computer to a computer on a corporate domain requires an intermediate step to ensure that the computers can communicate. One way to do this is to establish a <glossaryEntryLink><linkText>virtual private network (VPN)</linkText><uri href="mshelp://windows/?id=20987c4c-484b-49be-b131-0b5cdd7bbccc#gtmt_virtual_private_network__vpn__def"><summary>View definition</summary></uri></glossaryEntryLink> connection to the corporate network. For more information, see <navigationLink targetVerification="false"><linkText>Set up a remote connection to your workplace using VPN</linkText><uri href="mshelp://windows/?id=8bcd8c4c-7c00-451b-91db-465cfd7484a5" /></navigationLink>.
Another way is to use a Remote Desktop Gateway (RD Gateway) server.
for more information, see <navigationLink targetVerification="false"><linkText>What is a Remote Desktop Gateway server?</linkText><uri href="mshelp://windows/?id=011fcc70-fdb7-43fc-ae08-b33169b3f696" /></navigationLink>
If you have problems doing either of these things, contact your system administrator or technical support.</para>
<para>Connecting two home computers across the Internet is also possible. However, doing this typically requires detailed knowledge of the router configuration, port mappings, and IP addresses.</para>
<para>Server <glossaryEntryLink><linkText>authentication</linkText><uri href="mshelp://windows/?id=b06e4ef4-147b-40c2-a5da-a0bbcf070900#gtmt_authentication_def"><summary>View definition</summary></uri></glossaryEntryLink> verifies that you are connecting to the intended remote computer. If server authentication is enabled, you must type a full computer name (for example, Computer1.Example.com) on the General tab of the Remote Desktop Connection dialog box. For a definition of full computer name, see "What is a full computer name?" in <navigationLink><linkText>Remote Desktop Connection: frequently asked questions</linkText><uri href="mshelp://windows/?id=f55326fa-e629-423b-abba-b30f76cc61e6" /></navigationLink>.</para>
<list class="unordered">
<listItem>
<para>To view or change server authentication settings:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click the <ui>Advanced</ui> tab.</para>
</step>
<step>
<para>Under <ui>If server authentication fails</ui>, specify the way you want Remote Desktop to respond if the remote computer you attempt to connect to does not appear to be the one you intended.</para>
</step>
</procedure>
</listItem>
<listItem>
<para>To find the full computer name of the remote computer, follow these steps on the remote computer:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open System.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.System</command>
<summary>Click to open System in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=a7488c45-1d3b-4e5e-8a7a-47760820efb2#altnav_system">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
</procedure>
<para>The full computer name is listed under <ui>Computer name, domain, and workgroup settings</ui>.</para>
</listItem>
</list>
<para>Here are some other possible causes of connection problems:</para>
<list class="unordered">
<listItem>
<para>The Remote Desktop <glossaryEntryLink><linkText>port</linkText><uri href="mshelp://windows/?id=8800062b-5df3-4655-adba-b209821d6185#gtmt_port_def"><summary>View definition</summary></uri></glossaryEntryLink> might be blocked by a <glossaryEntryLink><linkText>firewall</linkText><uri href="mshelp://windows/?id=403b2e33-4406-45f4-afab-7ae8a6635edd#gtmt_firewall_def"><summary>View definition</summary></uri></glossaryEntryLink>.</para>
<para>If you're using <notLocalizable>Windows</notLocalizable> Firewall, follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open <notLocalizable>Windows</notLocalizable> Firewall.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.WindowsFirewall</command>
<summary>Click to open <notLocalizable>Windows</notLocalizable> Firewall in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=8be3fc35-f92f-4000-b1f3-0da29d371e2f#altnav_windows_firewall">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In the left pane, click <ui>Allow a program or feature through <notLocalizable>Windows</notLocalizable> Firewall</ui>. </para>
</step>
<step>
<para>Click <ui>Change settings</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
</step>
<step>
<para>Under <ui>Allowed programs and features</ui>, select the <ui>Remote Desktop</ui> check box, and then click <ui>OK</ui>.</para>
</step>
</procedure>
<para> If you're using a different firewall, make sure the port for Remote Desktop (usually 3389) is open.</para>
</listItem>
<listItem>
<para>Remote connections might not be enabled on the remote computer. To fix this:</para>
<procedure>
<step>
<para>On the remote computer, click the <ui>Start</ui> button <embedObject><objectUri href="mshelp://windows/?id=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="15" /><objectParameter name="height" value="15" /></objectParameters><summary>Picture of the Start button</summary></objectUri></embedObject>, right-click <ui>Computer</ui>, and then click <ui>Properties</ui>.</para>
</step>
<step>
<para>In the left pane, click <ui>Remote settings</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
</step>
<step>
<para>In the <ui>System Properties</ui> dialog box, under <ui>Remote Desktop</ui>, click either <ui>Allow connections from computers running any version of Remote Desktop</ui> or <ui>Allow connections only from computers running Remote Desktop with Network Level Authentication</ui>, and then click <ui>OK</ui>.</para>
</step>
</procedure>
</listItem>
<listItem>
<para>The remote computer might be asleep or hibernating. To fix this, make sure the settings for sleep and hibernation on the remote computer are set to <ui>Never</ui>. (Hibernation isn't available on all computers.) For information about making those changes, see <navigationLink targetVerification="false"><linkText>Change, create, or delete a power plan (scheme)</linkText><uri href="mshelp://windows/?id=9b607ce6-70f7-4d25-924b-5ac2fe6a2175" /></navigationLink>.</para>
</listItem>
<listItem>
<para>You can't connect remotely if your user account doesn't have a password. To add a password to your account, see <navigationLink><linkText>Protect your computer with a password</linkText><uri href="mshelp://windows/?id=22e3e8c4-39c3-4802-93d1-816094b00ed4" /></navigationLink>.</para>
</listItem>
<listItem>
<para>The remote computer might be accepting connections only from computers that have Network Level Authentication enabled. Network Level Authentication is an <glossaryEntryLink><linkText>authentication</linkText><uri href="mshelp://windows/?id=b06e4ef4-147b-40c2-a5da-a0bbcf070900#gtmt_authentication_def"><summary>View definition</summary></uri></glossaryEntryLink> method that completes user authentication before you establish a full Remote Desktop connection and the logon screen appears.
This can help protect the remote computer from hackers and <glossaryEntryLink><linkText>malicious software</linkText><uri href="mshelp://windows/?id=85b8c3e6-28c4-464d-b883-7764d16f54a2#gtmt_malicious_software_def"><summary>View definition</summary></uri></glossaryEntryLink>. </para>
<procedure>
<title>To see if your computer is running a version of Remote Desktop with Network Level Authentication</title>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click the icon in the top left corner of the <ui>Remote Desktop Connection</ui> dialog box, and then click <ui>About</ui>.</para>
<example>
<para>
<embedObject>
<caption> Remote Desktop Connection dialog box</caption>
<objectUri href="mshelp://windows/?id=4607075d-c2e3-42b1-9a9f-c56dc82df757" mimeType="image/jpg">
<objectParameters>
<objectParameter name="width" value="410" />
<objectParameter name="height" value="285" />
</objectParameters>
<summary>Picture of the Remote Desktop Connection dialog box</summary>
</objectUri>
</embedObject>
</para>
</example>
</step>
<step>
<para>In the <ui>About Remote Desktop Connection</ui> dialog box, look for the phrase "Network Level Authentication supported."</para>
</step>
</procedure>
</listItem>
<listItem>
<para>The remote computer might be too busy to accept any more connections right now. Wait a while, and then try connecting again.</para>
</listItem>
</list>
</section>
<section expandCollapse="collapse">
<title>I can't log on to the remote computer</title>
<para>If you can see the logon screen of the remote computer but you can't log on, add yourself to the Remote Desktop Users Group or to any group with administrative rights on the remote computer (or ask the administrator of the remote computer to do this). </para>
<procedure>
<title>To add a user account to a group</title>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Microsoft Management Console.</linkText>
<command>%25systemroot%25\system32\mmc.exe</command>
<summary>Click to open Microsoft Management Console</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=d0073fdf-b35b-4e3f-a928-442d13286b64#altnav_mmc">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase> <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
</step>
<step>
<para>In the left pane, click <ui>Local Users and Groups</ui>. </para>
<procedure expandCollapse="collapse">
<title>If you don't see Local Users and Groups</title>
<introduction>
<para>If you don't see Local Users and Groups, it's probably because that <glossaryEntryLink><linkText>snap-in</linkText><uri href="mshelp://windows/?id=28672751-ea48-4217-85b3-7006a7c611f0#gtmt_snap_in_def"><summary>View definition</summary></uri></glossaryEntryLink> hasn't been added to Microsoft Management Console. Follow these steps to install it:</para>
</introduction>
<step>
<para>In Microsoft Management Console, click the <ui>File</ui> menu, and then click <ui>Add/Remove Snap-in</ui>.</para>
</step>
<step>
<para>In the <ui>Add or Remove Snap-ins</ui> dialog box, click <ui>Local Users and Groups</ui>, and then click <ui>Add</ui>.</para>
</step>
<step>
<para>In the <ui>Choose Target Machine</ui> dialog box, click <ui>Local computer</ui>, and then click <ui>Finish</ui>.</para>
</step>
<step>
<para>Click <ui>OK</ui>.</para>
</step>
</procedure>
</step>
<step>
<para>Double-click the <ui>Groups</ui> folder.</para>
</step>
<step>
<para>Right-click the group you want to add the user account to, and then click <ui>Add to Group</ui>.</para>
</step>
<step>
<para>Click <ui>Add</ui>, and then type the name of the user account.</para>
</step>
<step>
<para>Click <ui>Check Names</ui>, and then click <ui>OK</ui>.</para>
</step>
</procedure>
</section>
<section expandCollapse="collapse">
<title>My saved credentials don't work</title>
<para>If your computer is part of a <glossaryEntryLink targetVerification="false"><linkText>domain</linkText><uri href="mshelp://windows/?id=d373ac43-ecac-43bb-884a-e78e6e2c7b7a#gtmt_domain_def"><summary>View definition</summary></uri></glossaryEntryLink>, by default you aren’t allowed to save your credentials when you connect to a remote computer. But you can change this.</para>
<para>
<phrase replaceWith="mshelp://windows/?id=86a8f01a-68ec-4521-91f1-bf93996ba85f#lua_mustbeadmin">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
<procedure>
<step>
<para>Click the <ui>Start</ui> button <embedObject><objectUri href="mshelp://windows/?id=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="15" /><objectParameter name="height" value="15" /></objectParameters><summary>Picture of the Start button</summary></objectUri></embedObject>, type <userInput>gpedit.msc</userInput>, and then press Enter.<phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
</step>
<step>
<para>Under <ui>Computer Configuration</ui>, double-click <ui>Administrative Templates</ui>, double-click <ui>System</ui>, and then double-click <ui>Credentials Delegation</ui>.
</para>
</step>
<step>
<para>In the right pane, double-click <ui>Allow Delegating Saved Credentials with NTLM-only Server Authentication</ui>.</para>
</step>
<step>
<para>In the dialog box that appears, click <ui>Enabled</ui>, and then click <ui>Show</ui>.</para>
</step>
<step>
<para>In the <ui>Show Contents</ui> dialog box, type the name of the remote computer (server) in this format: <userInput>TERMSRV\</userInput><replaceable>computername</replaceable>, and then click <ui>OK</ui>.</para>
<alertSet class="note">
<title>Note</title>
<alert>
<para>Be sure to capitalize TERMSRV as shown. The <replaceable>computername</replaceable> variable can either be the name of a specific remote computer (for example, TERMSRV\myremotepc) or you can use an asterisk (*) to include a group of computers (for example, TERMSRV\* or TERMSRV\*.corp.com), and it should exactly match the name you enter in the Computer box in the Remote Desktop Connection dialog box to connect to that remote computer.</para>
</alert>
</alertSet>
</step>
</procedure>
</section>
</sections>
</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>How can I use my devices and resources in a Remote Desktop session?</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>
<newTerm>Redirecting</newTerm> a device on your computer makes it available for use in a Remote Desktop session. You can redirect most devices, including printers, smart cards, serial ports, drives, Plug and Play devices, media players based on the Media Transfer Protocol (MTP), and digital cameras based on the Picture Transfer Protocol (PTP). You can also redirect your Clipboard.</para>
<procedure>
<title>To redirect devices and resources</title>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click the <ui>Local Resources</ui> tab.</para>
</step>
<step>
<para>Under <ui>Local devices and resources</ui>, select the devices or resources you want to redirect. </para>
</step>
<step>
<para>To see additional devices, or to redirect Plug and Play devices or drives and devices that you plug in later, click <ui>More</ui>.</para>
</step>
<step>
<para>To redirect supported Plug and Play devices, under <ui>Local devices and resources</ui>, double-click <ui>Other supported Plug and Play (PnP) devices</ui>.</para>
<para>The Plug and Play devices that support redirection and are currently plugged in appear in this list. </para>
</step>
<step>
<para>Select the check box next to each device that you want to redirect.</para>
</step>
<step>
<para>To automatically redirect drives or devices that you plug in or connect to in the future, under <ui>Local devices and resources</ui>, double-click <ui>Drives</ui>, and then click <ui>Drives that I plug in later</ui>.<lineBreak />– or –<lineBreak />Double-click <ui>Other supported Plug and Play (PnP) devices</ui>, and then click <ui>Devices that I plug in later</ui>.</para>
</step>
</procedure>
<alertSet class="note">
<title>Notes</title>
<alert>
<para>You can't transfer content that's protected with digital rights management (DRM) from redirected media players.</para>
</alert>
<alert>
<para>Plug and Play device redirection is not supported over <newTerm>cascaded</newTerm> Remote Desktop connections. This means that when you're connected remotely to one computer, and from within that session you connect to another computer, the second connection is cascaded. For example, you can redirect and use a Plug and Play device attached to your local computer when you connect to a remote computer. However, if you connect to a second remote computer from the first one, you can't redirect and use the Plug and Play device with the second computer.</para>
</alert>
<alert>
<para>If you're connecting to a computer running <notLocalizable>Windows XP</notLocalizable> or <notLocalizable>Windows Server</notLocalizable> 2003 and you want to copy and paste files, follow the steps above to redirect the drive on this computer that contains your temporary folder. In most cases, this will be drive C.</para>
</alert>
<alert>
<para>Due to security restrictions, you can't copy a file from a remote computer to the root folder of a drive on this computer unless you're logged on using the default computer <glossaryEntryLink><linkText>administrator account</linkText><uri href="mshelp://windows/?id=5da478b2-d29c-495d-8e64-94b922a43b32#gtmt_administrator_account_def"><summary>View definition</summary></uri></glossaryEntryLink>.</para>
</alert>
</alertSet>
<procedure>
<title>To edit the .rdp file</title>
<introduction>
<para>Your Remote Desktop Connection settings are saved in a file with an .rdp extension. The <glossaryEntryLink><linkText>default</linkText><uri href="mshelp://windows/?id=be27e4fc-0da6-4ffb-a100-216bcc8e2879#gtmt_default_def"><summary>View definition</summary></uri></glossaryEntryLink> .rdp file that is used if you haven't created a separate one is a hidden file located in your My Documents folder. To make it visible, see <navigationLink><linkText>Show hidden files</linkText><uri href="mshelp://windows/?id=27e9a81a-fac7-457f-896b-e0017a04a59f" /></navigationLink>.</para>
</introduction>
<step>
<para>Open the .rdp file in a text editor such as Notepad.</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Notepad.</linkText>
<command>%25systemroot%25\system32\notepad.exe</command>
<summary>Click to open Notepad</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=ee856611-7e37-46c1-9075-d0fe8e8056cd#altnav_notepad">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
</procedure>
</step>
<step>
<para>Add or change the following line:
</para>
<computerOutput>redirectposdevices:i:<replaceable>value</replaceable></computerOutput>
<list class="unordered">
<listItem>
<para>If <replaceable>value</replaceable> = 0, Microsoft Point of Service for .NET device redirection is disabled.</para>
</listItem>
<listItem>
<para>If <replaceable>value</replaceable> = 1, Microsoft Point of Service for .NET device redirection is enabled.</para>
</listItem>
</list>
</step>
</procedure>
<para>For more information about editing .rdp files, go to <navigationLink><linkText>Remote Desktop Protocol settings in <notLocalizable>Windows Server 2003</notLocalizable> and in <notLocalizable>Windows XP</notLocalizable></linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=140298"><summary>Go to www.microsoft.com and search for "885187"</summary></uri></navigationLink> on the Microsoft website.</para>
</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/command/2004/10">
<title>Print from a remote computer to your printer</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>You need to set up remote printing before you connect to the remote computer. Then, during a Remote Desktop session, you can use your printer to print documents that are stored on the remote computer. The setting will be saved so that you won't need to change it the next time you connect.</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click the <ui>Local Resources</ui> tab.</para>
<example>
<para>
<embedObject>
<caption>The Local Resources tab</caption>
<objectUri href="mshelp://windows/?id=5cfaca33-465f-4319-9372-d0844c94856e" mimeType="image/jpg">
<objectParameters>
<objectParameter name="width" value="410" />
<objectParameter name="height" value="466" />
</objectParameters>
<summary>Picture of the Local Resources tab</summary>
</objectUri>
</embedObject>
</para>
</example>
</step>
<step>
<para>Under <ui>Local devices and resources</ui>, select the <ui>Printers</ui> check box.</para>
</step>
<step>
<para>Click <ui>Connect</ui> to start the session.</para>
</step>
</procedure>
<para>Make sure that you select your printer in the Print dialog box each time you print.</para>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Set up a connection with RemoteApp and Desktop Connections</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>Before setting up a connection on your computer, make sure your workplace's network administrator has already published programs and desktops (remote computers and virtual computers) for you to connect to. Your network administrator will tell you when these resources are available and will give you a special file (known as a <newTerm>setup file</newTerm>) or a <glossaryEntryLink targetVerification="false"><linkText>URL</linkText><uri href="mshelp://windows/?id=dc0fc590-7d46-437a-959c-652c0529b20b#gtmt_glos_glo_dejf_def"><summary>View definition</summary></uri></glossaryEntryLink> to use to set up the connection.</para>
<procedure>
<title>To set up a connection using a setup file</title>
<step>
<para>Double-click the setup file to begin setting up your connection.</para>
</step>
<step>
<para>Follow the instructions in the wizard.</para>
</step>
</procedure>
<procedure>
<title>To set up a connection using a URL</title>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open RemoteApp and Desktop Connections.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.RemoteAppAndDesktopConnections</command>
<summary>Click to open RemoteApp and Desktop Connections in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=35c49f63-0832-4e5c-a986-852c4a9ecf36#altnav_remoteapp_and_desktop_connections">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In the left pane, click <ui>Set up a new connection with RemoteApp and Desktop Connections</ui>, and then follow the steps in the wizard.</para>
</step>
</procedure>
<para>For information on using a connection after you've set it up, see <navigationLink targetVerification="false"><linkText>Access resources and computers using RemoteApp and Desktop Connections</linkText><uri href="mshelp://windows/?id=5f80b4e5-0379-4e4f-9373-21b320608048" /></navigationLink>.</para>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>What is RemoteApp and Desktop Connections?</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>RemoteApp and Desktop Connections is a feature that you can use to access programs and desktops (remote computers and virtual computers) made available to you by your workplace's network administrator. When you're at home, you can access all the programs and computers that you would normally need to be at work to use. With a connection, all of these resources are located in one easy-to-access folder on your computer. Using these resources is almost the same as if they were on your local network or on your computer.
</para>
<para>Before setting up a connection on your computer, make sure your workplace's network <glossaryEntryLink targetVerification="false"><linkText>administrator</linkText><uri href="mshelp://windows/?id=c6ed67cb-3054-4fd6-aba5-cecd436d290d#gtmt_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink> has already published resources for you to connect to. Your network administrator will tell you when resources are available and will give you a special file or a <glossaryEntryLink targetVerification="false"><linkText>URL</linkText><uri href="mshelp://windows/?id=dc0fc590-7d46-437a-959c-652c0529b20b#gtmt_glos_glo_dejf_def"><summary>View definition</summary></uri></glossaryEntryLink> to use to set up the connection.
To set up a connection, see <navigationLink targetVerification="false"><linkText>Set up a connection with RemoteApp and Desktop Connections</linkText><uri href="mshelp://windows/?id=4e1b6f28-aedc-47d6-906c-dd87fc0bafc3" /></navigationLink>.
</para>
<para>For more information about RemoteApp and Desktop Connections and your privacy, <navigationLink targetVerification="false"><linkText>read the privacy statement online</linkText><uri href="http://go.microsoft.com/fwlink/?LinkID=104288"><summary>Go to www.microsoft.com and search for "<notLocalizable>Windows 7</notLocalizable> Privacy Statement"</summary></uri></navigationLink>.</para>
<para>For information designed for network administrators about setting up resources, see <navigationLink targetVerification="false"><linkText><notLocalizable>Windows Server 2008</notLocalizable> and <notLocalizable>Windows Server 2008 R2</notLocalizable> Resources</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=128454"><summary>Go to technet.microsoft.com and search for "<notLocalizable>Windows Server 2008</notLocalizable> and <notLocalizable>Windows Server 2008 R2</notLocalizable> Resources"</summary></uri></navigationLink> on the Microsoft TechNet website.</para>
</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Access resources and computers using RemoteApp and Desktop Connections</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>RemoteApp and Desktop Connections is a feature you can use to access programs and desktops (remote computers and virtual computers) made available to you by your workplace's network administrator. With a connection, all of these resources are located in a single, easy-to-access folder on your computer.</para>
<para>To set up a connection on your computer, see <navigationLink targetVerification="false"><linkText>Set up a connection with RemoteApp and Desktop Connections</linkText><uri href="mshelp://windows/?id=4e1b6f28-aedc-47d6-906c-dd87fc0bafc3" /></navigationLink>.</para>
<para>After you set up the connection, here's how to access it:</para>
<procedure>
<step>
<para>Click the <ui>Start</ui> button <embedObject><objectUri href="mshelp://windows/?id=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="15" /><objectParameter name="height" value="15" /></objectParameters><summary>Picture of the Start button</summary></objectUri></embedObject>, click <ui>All Programs</ui>, and then click <ui>RemoteApp and Desktop Connections</ui>.</para>
</step>
<step>
<para>Click the connection you want to access.</para>
</step>
<step>
<para>Click the program or desktop you want to access.</para>
</step>
<step>
<para>If you trust the publisher of the program or desktop, click <ui>Connect</ui> in the dialog box that appears.</para>
</step>
</procedure>
<para>When you're connected, the RemoteApp and Desktop Connections icon <embedObject targetVerification="false"><objectUri href="mshelp://windows/?id=edf151b4-b519-4777-8f99-441222c5a27d" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="16" /><objectParameter name="height" value="16" /></objectParameters><summary>Picture of the RemoteApp and Desktop Connections icon</summary></objectUri></embedObject> appears in the <glossaryEntryLink targetVerification="false"><linkText>notification area</linkText><uri href="mshelp://windows/?id=344723d4-fd80-4ee9-8f2e-22740a1ce410#gtmt_notification_area1_def"><summary>View definition</summary></uri></glossaryEntryLink> of the taskbar.</para>
<para>If your network administrator makes changes to the available resources, your connection is updated automatically. To update the connection manually, follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open RemoteApp and Desktop Connections.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.RemoteAppAndDesktopConnections</command>
<summary>Click to open RemoteApp and Desktop Connections in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=35c49f63-0832-4e5c-a986-852c4a9ecf36#altnav_remoteapp_and_desktop_connections">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>On the connection you want to update, click <ui>Properties</ui>, and then click <ui>Update now</ui>.</para>
</step>
</procedure>
<para>For information designed for network administrators on setting up resources, go to <navigationLink targetVerification="false"><linkText><notLocalizable>Windows Server 2008 R2</notLocalizable> Resources</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=128454"><summary>Go to technet.microsoft.com and search for "<notLocalizable>Windows Server 2008 R2</notLocalizable> Resources"</summary></uri></navigationLink> on the Microsoft website.</para>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/command/2004/10">
<title>Why does the screen go blank when using Remote Desktop Connection?</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>When the screen saver comes on in Remote Desktop, it's blank by default. This is normal.</para>
<para>Using a password-protected screen saver can also cause the screen to go blank. To avoid the issue, don't minimize the Remote Desktop Connection dialog box if you have a password-protected screen saver, or don't use a password-protected screen saver.</para>
</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Automatically log on to a remote computer using Remote Desktop Connection</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In the <ui>Computer</ui> box, type the name of the remote computer you want to connect to.</para>
</step>
<step>
<para>Click <ui>Connect</ui>.</para>
</step>
<step>
<para>Type your user name and password in the dialog box that appears, and then click <ui>Remember my credentials</ui>.</para>
</step>
<alertSet class="note">
<title>Notes</title>
<alert>
<para>Depending on the policies of your network or the configuration of the computer that you're connecting to, you might still be asked to type your password, even though you've completed the steps above.</para>
</alert>
<alert>
<para>If you automatically log on, make sure that no one else uses your computer unless you want that person to have access to the remote computer.</para>
</alert>
</alertSet>
</procedure>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<faq contentType="FAQ" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>RemoteApp and Desktop Connections: frequently asked questions</title>
<introduction>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>RemoteApp and Desktop Connections is a feature you can use to access programs and desktops (both remote computers and virtual computers) made available to you by your workplace's network administrator. When you're at home, you can access all the programs and desktops that you would normally need to be at work to use.</para>
<para>Here are answers to some common questions about connections.</para>
</introduction>
<faqEntry expandCollapse="collapse">
<question>
<para>How do I ensure that I'm no longer connected to any resources from a RemoteApp and Desktop Connection?</para>
</question>
<answer>
<para>Right-click the RemoteApp and Desktop Connections icon <embedObject targetVerification="false"><objectUri href="mshelp://windows/?id=edf151b4-b519-4777-8f99-441222c5a27d" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="16" /><objectParameter name="height" value="16" /></objectParameters><summary>Picture of the RemoteApp and Desktop Connections icon</summary></objectUri></embedObject> in the notification area, and then click <ui>Disconnect</ui>.</para>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How do I ensure that I have the latest connection resources?</para>
</question>
<answer>
<para>Here's how to tell when a connection was last updated:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open RemoteApp and Desktop Connections.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.RemoteAppAndDesktopConnections</command>
<summary>Click to open RemoteApp and Desktop Connections in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=35c49f63-0832-4e5c-a986-852c4a9ecf36#altnav_remoteapp_and_desktop_connections">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>The date that the connection was last updated appears next to <ui>Most recent update</ui>. To update the connection, click <ui>Properties</ui>, and then click <ui>Update now</ui>.</para>
</step>
</procedure>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>What should I do if I see a message telling me that some of my connections are not up to date?</para>
</question>
<answer>
<para>Click the message to open RemoteApp and Desktop Connections, and then try manually updating your connections. If you are unable to update them, contact your network administrator.</para>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How do I permanently remove access to a connection?</para>
</question>
<answer>
<procedure>
<introduction>
<para>Removing a connection permanently removes access to connection resources unless you set up the connection again.</para>
</introduction>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open RemoteApp and Desktop Connections.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.RemoteAppAndDesktopConnections</command>
<summary>Click to open RemoteApp and Desktop Connections in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=35c49f63-0832-4e5c-a986-852c4a9ecf36#altnav_remoteapp_and_desktop_connections">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>On the connection that you want to remove, click <ui>Remove</ui>.</para>
</step>
</procedure>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How do I turn off automatic updating?</para>
</question>
<answer>
<para>Follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Task Scheduler.</linkText>
<command>%25systemroot%25\system32\mmc.exe taskschd.msc</command>
<summary>Click to open Task Scheduler in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=e7f155db-b407-44b4-b9a5-94edfe81cfa0#altnav_scheduled_tasks">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In the left pane, double-click <ui>Task Scheduler Library</ui>, double-click <ui>Microsoft</ui>, double-click <notLocalizable><ui>Windows</ui></notLocalizable>, double-click <ui>RemoteApp and Desktop Connections Update</ui>, and then double-click your user name.</para>
</step>
<step>
<para>Right-click each scheduled task, and then click <ui>Disable</ui>.</para>
</step>
</procedure>
<para>You can enable any of these tasks later by following these steps and clicking <ui>Enable</ui>.</para>
</answer>
</faqEntry>
</faq><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/command/2004/10">
<title>Copy and paste from a remote computer</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>You can copy text or pictures from a document that's stored on a <glossaryEntryLink><linkText>remote computer</linkText><uri href="mshelp://windows/?id=6d7f0140-7497-46b1-8d56-6320c15e21c3#gtmt_remote_computer_def"><summary>View definition</summary></uri></glossaryEntryLink>, and then paste the content into a document on this computer.
</para>
<procedure>
<step>
<para>On the remote computer, select the text or pictures that you want to copy.</para>
</step>
<step>
<para>Click the <ui>Edit</ui> menu, and then click <ui>Copy</ui>.</para>
</step>
<step>
<para>On the local computer, click in the document at the place where you want to add the copied text or picture.</para>
</step>
<step>
<para>Click the <ui>Edit</ui> menu, and then click <ui>Paste</ui>.</para>
</step>
<alertSet class="note">
<title>Note</title>
<alert>
<para>If copying and pasting from a remote computer doesn't work, <newTerm>clipboard redirection</newTerm> might be turned off. To fix this problem, disconnect your Remote Desktop session, and then do this:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, click the <ui>Local Resources</ui> tab, and then, under <ui>Local devices and resources</ui>, select the <ui>Clipboard</ui> check box.</para>
<example>
<para>
<embedObject>
<caption>The Local Resources tab</caption>
<objectUri href="mshelp://windows/?id=5cfaca33-465f-4319-9372-d0844c94856e" mimeType="image/jpg">
<objectParameters>
<objectParameter name="width" value="410" />
<objectParameter name="height" value="466" />
</objectParameters>
<summary>Picture of the Local Resources tab</summary>
</objectUri>
</embedObject>
</para>
</example>
</step>
<step>
<para>Reconnect to the remote computer.</para>
</step>
</procedure>
<para>Depending on the policies of your network and the version of <notLocalizable>Windows</notLocalizable> that's running on the remote computer, this procedure might not work with some Remote Desktop connections.</para>
</alert>
</alertSet>
</procedure>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<faq contentType="FAQ" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Changing Remote Desktop settings</title>
<introduction>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>Here are answers to some common questions about Remote Desktop settings.</para>
</introduction>
<faqEntry expandCollapse="collapse">
<question>
<para>Can I use devices and resources that are on or part of my computer, such as my printer, hard disk, or Clipboard, while I'm connected to a remote computer?</para>
</question>
<answer>
<para>Yes, you can. This is called <newTerm>redirecting</newTerm> a device or resource (for example, a printer, drive, or Plug and Play device). For more information, see <navigationLink targetVerification="false"><linkText>How can I use my devices and resources in a Remote Desktop session?</linkText><uri href="mshelp://windows/?id=36528533-7b0a-44d1-912b-619fcc483571" /></navigationLink></para>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How can I hear music or other sounds from the remote computer?</para>
</question>
<answer>
<para>By <glossaryEntryLink targetVerification="false"><linkText>default</linkText><uri href="mshelp://windows/?id=be27e4fc-0da6-4ffb-a100-216bcc8e2879#gtmt_default_def"><summary>View definition</summary></uri></glossaryEntryLink>, Remote Desktop is set to play sounds from the remote computer on the computer that you're using. If you can't hear sounds from a remote computer, follow these steps to restore the default setting:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click <ui>Local Resources</ui>.</para>
<example>
<para>
<embedObject>
<caption>The Local Resources tab</caption>
<objectUri href="mshelp://windows/?id=5cfaca33-465f-4319-9372-d0844c94856e" mimeType="image/jpg">
<objectParameters>
<objectParameter name="width" value="410" />
<objectParameter name="height" value="466" />
</objectParameters>
<summary>Picture of the Local Resources tab</summary>
</objectUri>
</embedObject>
</para>
</example>
</step>
<step>
<para>Under <ui>Remote audio</ui>, click <ui>Settings</ui>.</para>
</step>
<step>
<para>Under <ui>Remote audio playback</ui>, click <ui>Play on this computer</ui>.</para>
</step>
</procedure>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How can I improve the performance of Remote Desktop over a slow connection?</para>
</question>
<answer>
<para>You might need to change the connection speed settings, or use fewer visual effects on the remote computer.</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click <ui>Experience</ui>.</para>
</step>
<step>
<para>Choose the appropriate connection speed.</para>
</step>
<step>
<para>Select or clear the check boxes for the visual effects you want to use or show. In general, the fewer effects you select, the faster the connection will be. However, selecting <ui>Persistent bitmap caching</ui> will improve connection speed.</para>
</step>
</procedure>
<alertSet class="note">
<title>Note</title>
<alert>
<para>Desktop composition cannot be used if you are using multiple monitors in your remote desktop session. Desktop composition provides the user interface elements of Aero, such as translucent windows, for remote desktop sessions.</para>
</alert>
</alertSet>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>Can I save my Remote Desktop settings and use them again in the future?</para>
</question>
<answer>
<para>Yes. Follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, select the settings you want to save, and then, on the <ui>General</ui> tab, click <ui>Save</ui> or <ui>Save As</ui>.</para>
</step>
</procedure>
<para>To open a settings file, click the <ui>General</ui> tab, click <ui>Open</ui>, and then select the file.</para>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How can I disconnect from or reconnect to a Remote Desktop session?</para>
</question>
<answer>
<procedure>
<title>To disconnect without ending your Remote Desktop session</title>
<step>
<para>You can temporarily disconnect from a session by clicking the <ui>Close</ui> button <embedObject><objectUri href="mshelp://windows/?id=65114e05-3cc5-4130-96bd-4792b0c5d288" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="16" /><objectParameter name="height" value="16" /></objectParameters><summary>Picture of the Close button</summary></objectUri></embedObject>
on the connection bar (the horizontal bar at the top of your screen). This leaves your programs running so that the next time you connect, you can continue where you left off.</para>
</step>
</procedure>
<procedure>
<title>To end your Remote Desktop session and disconnect</title>
<step>
<para>In the Remote Desktop Connection window, click the <ui>Start</ui> button <embedObject><objectUri href="mshelp://windows/?id=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="15" /><objectParameter name="height" value="15" /></objectParameters><summary>Picture of the Start button</summary></objectUri></embedObject>, and then click the <ui>Log off</ui> button <embedObject targetVerification="false"><objectUri href="mshelp://windows/?id=b330a61a-a0a6-4e28-9685-ea7d04ff6ced" mimeType="image/jpg"><objectParameters><objectParameter name="width" value="66" /><objectParameter name="height" value="16" /></objectParameters><summary>Picture of the Log off button</summary></objectUri></embedObject>.</para>
</step>
</procedure>
<procedure>
<title>To reconnect to a Remote Desktop session</title>
<step>
<para>Connect to the remote computer as you normally would. The next time you connect to the same remote computer, Remote Desktop Connection automatically reconnects to the session that was in progress (if the remote computer is set up to allow reconnecting of disconnected sessions).</para>
</step>
</procedure>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>Can I use keyboard shortcuts with Remote Desktop Connection?</para>
</question>
<answer>
<para>Yes. There are two ways to do this. You can set up the remote computer to recognize <notLocalizable>Windows</notLocalizable> keyboard shortcuts that you type (for example, Alt+Tab), or you can use Remote Desktop Connection keyboard shortcuts.</para>
<para>To use <notLocalizable>Windows</notLocalizable> keyboard shortcuts, follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click <ui>Local Resources</ui>.</para>
</step>
<step>
<para>Under <ui>Keyboard</ui>, select <ui>On the remote computer</ui> to make the remote computer recognize the <notLocalizable>Windows</notLocalizable> keyboard shortcuts that you type. (You can also choose <ui>Only when using the full screen</ui> to get the same result as long as you use Remote Desktop Connection in full-screen mode. This is the default setting.)</para>
</step>
</procedure>
<para>To use Remote Desktop Connection shortcuts, see <navigationLink targetVerification="false"><linkText>Keyboard shortcuts</linkText><uri href="mshelp://windows/?id=2503b91d-d780-4c80-8f08-2f48878dc566" /></navigationLink>.</para>
</answer>
</faqEntry>
</faq><?xml version="1.0" encoding="utf-8"?>
<procedural contentType="Procedure" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Connect to remote resources using Remote Desktop Web Access</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>You can use Remote Desktop Web Access (RD Web Access) to access remote programs and remote desktops (remote computers and virtual computers) over the Internet, if these resources are made available by a network administrator through RemoteApp.</para>
<para>You'll see two tabs in RD Web Access:</para>
<list class="unordered">
<listItem>
<para>
<leadInPhrase class="other">RemoteApp Programs</leadInPhrase> — Use this tab to access programs that your administrator has made available.</para>
</listItem>
<listItem>
<para>
<leadInPhrase class="other">Remote Desktop</leadInPhrase> — Use this tab to connect to a remote desktop, just as you would with Remote Desktop Connection.</para>
</listItem>
</list>
<example>
<para>
<embedObject>
<caption>RD Web Access</caption>
<objectUri href="mshelp://windows/?id=591e8297-92e8-4622-9af4-20c825a40271" mimeType="image/jpg">
<objectParameters>
<objectParameter name="width" value="410" />
<objectParameter name="height" value="194" />
</objectParameters>
<summary>Picture of RD Web Access</summary>
</objectUri>
</embedObject>
</para>
</example>
<para>Here's how to connect using RD Web Access:</para>
<procedure>
<step>
<para>Open your web browser, and type the <glossaryEntryLink><linkText>URL</linkText><uri href="mshelp://windows/?id=dc0fc590-7d46-437a-959c-652c0529b20b#gtmt_glos_glo_dejf_def"><summary>View definition</summary></uri></glossaryEntryLink> your network administrator gave you. This URL is constructed as follows: https://<replaceable>computer name</replaceable>/rdweb. For example:</para>
<list class="unordered">
<listItem>
<para>If the computer name is MyComputer, you would type <userInput>https://mycomputer/rdweb</userInput>.</para>
</listItem>
<listItem>
<para>If the IP address is 192.168.1.120, you would type <userInput>https://192.168.1.120/rdweb</userInput>.</para>
</listItem>
</list>
</step>
<step>
<para>Type your user name and password, and then click <ui>OK</ui>.</para>
</step>
</procedure>
<para>When you are ready to disconnect, log off, and then close your browser.</para>
<alertSet class="note">
<title>Note</title>
<alert>
<para>If you can't connect to the remote computer and you're using a <glossaryEntryLink><linkText>firewall</linkText><uri href="mshelp://windows/?id=403b2e33-4406-45f4-afab-7ae8a6635edd#gtmt_firewall_def"><summary>View definition</summary></uri></glossaryEntryLink>, open TCP port 80 and TCP port 443. For more information, see <navigationLink><linkText>Open a port in <notLocalizable>Windows</notLocalizable> Firewall</linkText><uri href="mshelp://windows/?id=4da18300-9044-47b6-9038-595c78db81ab" /></navigationLink>.
</para>
</alert>
</alertSet>
<procedure>
<title>To connect to remote desktops</title>
<step>
<para>In RD Web Access, click the <ui>Remote Desktop</ui> tab.</para>
</step>
<step>
<para>In <ui>Connect to</ui>, type the computer name or IP address of the remote desktop you want to connect to.</para>
</step>
</procedure>
<procedure>
<title>To use remote programs</title>
<step>
<para>In RD Web Access, click the <ui>RemoteApp</ui> tab, and then double-click the icon of the program you want to use.</para>
</step>
</procedure>
</content>
</procedural><?xml version="1.0" encoding="utf-8"?>
<conceptual contentType="Conceptual" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>What are server authentication options?</title>
<content>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>In Remote Desktop Connection, <newTerm>server authentication</newTerm> verifies that you're connecting to the correct <glossaryEntryLink><linkText>remote computer</linkText><uri href="mshelp://windows/?id=6d7f0140-7497-46b1-8d56-6320c15e21c3#gtmt_remote_computer_def"><summary>View definition</summary></uri></glossaryEntryLink> or <glossaryEntryLink><linkText>server</linkText><uri href="mshelp://windows/?id=0a29de0e-84a3-4e84-84ce-4c96516e9512#gtmt_gls_server_only_def"><summary>View definition</summary></uri></glossaryEntryLink>. This security measure helps prevent you from connecting to a different computer or server than you intended and potentially exposing confidential information. </para>
<para>The strength of the verification required to connect is determined by your system security policy, which is set by your <glossaryEntryLink><linkText>system administrator</linkText><uri href="mshelp://windows/?id=5122fb88-217f-4206-8cf4-0a3b64e54873#gtmt_system_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink>. If the actual verification doesn't meet minimum policy requirements, then you have three available <glossaryEntryLink><linkText>authentication</linkText><uri href="mshelp://windows/?id=b06e4ef4-147b-40c2-a5da-a0bbcf070900#gtmt_authentication_def"><summary>View definition</summary></uri></glossaryEntryLink> options on the Advanced tab in Remote Desktop Connection:</para>
<list class="unordered">
<listItem>
<para>
<ui>Connect and don't warn me</ui>
</para>
<para>With this option, even if Remote Desktop Connection can't verify the identity of the remote computer, it connects anyway.</para>
</listItem>
<listItem>
<para>
<ui>Warn me</ui>
</para>
<para>With this option, if Remote Desktop Connection can't verify the identity of the remote computer, it warns you so that you can choose whether to proceed with the connection or not.</para>
</listItem>
<listItem>
<para>
<ui>Do not connect</ui>
</para>
<para>With this option, if Remote Desktop Connection can't verify the identity of the remote computer, you won't be able to connect.</para>
</listItem>
</list>
<para>If you're not sure which option to choose, ask your system administrator or the owner of the remote computer.</para>
<procedure>
<title>To change server authentication options</title>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click the <ui>Advanced</ui> tab.</para>
<example>
<para>
<embedObject>
<caption>The Advanced tab</caption>
<objectUri href="mshelp://windows/?id=693e9c19-a2d9-4514-87f8-e85bd094b19b" mimeType="image/jpg">
<objectParameters>
<objectParameter name="width" value="410" />
<objectParameter name="height" value="467" />
</objectParameters>
<summary>Picture of the Advanced tab</summary>
</objectUri>
</embedObject>
</para>
</example>
</step>
<step>
<para>Under <ui>Server authentication</ui>, select the option you want.</para>
</step>
</procedure>
<para>Remote computers that are running <notLocalizable>Windows XP</notLocalizable> or <notLocalizable>Windows Server</notLocalizable> 2003 or earlier operating systems can't provide their identity for verification. If you know that the remote computer is running one of those earlier operating systems, you can avoid authentication warnings by choosing <ui>Connect and don't warn me</ui>, but be aware that this option is less secure than the other two.</para>
<alertSet class="note">
<title>Note</title>
<alert>
<para>If you want to permanently change the server authentication option, you can save your settings for that remote computer to an .rdp file (a file that contains all the settings for a connection to a particular remote computer). To do this, in Remote Desktop Connection, select the authentication level you want, and then, on the <ui>General</ui> tab, click <ui>Save</ui> or <ui>Save As</ui>. To connect to the same remote computer in the future, double-click the .rdp file.
</para>
</alert>
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</content>
</conceptual><?xml version="1.0" encoding="utf-8"?>
<faq contentType="FAQ" xml:lang="en" xmlns="http://schemas.microsoft.com/maml/2004/10" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns3="http://schemas.microsoft.com/maml/dev/command/2004/10" xmlns:ns4="http://schemas.microsoft.com/maml/dev/2004/10">
<title>Remote Desktop Connection: frequently asked questions</title>
<introduction>
<para replaceWith="mshelp://windows/?id=0a4626f7-b6a1-4c31-8e0c-ee57c13ea6eb#help_file_disclaimer">
<notLocalizable>__elbasuer__</notLocalizable>
</para>
<para>Remote Desktop Connection is a technology that allows you to sit at a computer (sometimes called the <newTerm>client</newTerm> computer) and connect to a <glossaryEntryLink><linkText>remote computer</linkText><uri href="mshelp://windows/?id=6d7f0140-7497-46b1-8d56-6320c15e21c3#gtmt_remote_computer_def"><summary>View definition</summary></uri></glossaryEntryLink> (sometimes called the <newTerm>host</newTerm> computer) in a different location. For example, you can connect to your work computer from your home computer and have access to all of your programs, files, and network resources as though you were in front of your computer at work. You can leave programs running at work and then, when you get home, you can see your work computer's desktop displayed on your home computer, with the same programs running.</para>
<para>Here are answers to some common questions about Remote Desktop Connection.</para>
</introduction>
<faqEntry expandCollapse="collapse">
<question>
<para>How do I allow remote connections on the computer I want to connect to?</para>
</question>
<answer>
<para>If the computer you want to connect to is using <notLocalizable>Windows 7</notLocalizable> Professional, <notLocalizable>Windows 7</notLocalizable> Ultimate, or
<notLocalizable>Windows 7</notLocalizable> Enterprise, follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open System.</linkText>
<command>%25systemroot%25\system32\control.exe /name Microsoft.System</command>
<summary>Click to open System in Control Panel</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=a7488c45-1d3b-4e5e-8a7a-47760820efb2#altnav_system">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In the left pane, click <ui>Remote settings</ui>. <phrase replaceWith="mshelp://windows/?id=0e88efcb-0f3f-4a37-8ccc-331c81b96adc#lua_prompt"><notLocalizable>__elbasuer__</notLocalizable></phrase></para>
</step>
<step>
<para>In the <ui>System Properties</ui> dialog box, under <ui>Remote Desktop</ui>, select one of the three options, and then click <ui>Select Users</ui>. </para>
<para>If you are an <glossaryEntryLink><linkText>administrator</linkText><uri href="mshelp://windows/?id=c6ed67cb-3054-4fd6-aba5-cecd436d290d#gtmt_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink> on the computer, your current user account will automatically be added to the list of remote users and you can skip the next two steps.</para>
</step>
<step>
<para>In the <ui>Remote Desktop Users</ui> dialog box, click <ui>Add</ui>.</para>
</step>
<step>
<para>In the <ui>Select Users or Groups</ui> dialog box, do the following:</para>
<list class="unordered">
<listItem>
<para>To specify the search location, click <ui>Locations</ui>, and then select the location you want to search.</para>
</listItem>
<listItem>
<para>In <ui>Enter the object names to select</ui>, type the name of the user that you want to add, and then click <ui>OK</ui>.
</para>
</listItem>
</list>
<para>The name will be displayed in the list of users in the Remote Desktop Users dialog box.</para>
</step>
<alertSet class="note">
<title>Notes</title>
<alert>
<para>You can’t connect to a computer that's asleep or hibernating, so make sure the settings for sleep and hibernation on the remote computer are set to <ui>Never</ui>. (Hibernation isn't available on all computers.) For information about making those changes, see <navigationLink targetVerification="false"><linkText>Change, create, or delete a power plan (scheme)</linkText><uri href="mshelp://windows/?id=9b607ce6-70f7-4d25-924b-5ac2fe6a2175" /></navigationLink>.</para>
</alert>
<alert>
<para>You can't use Remote Desktop Connection to connect to a computer using <notLocalizable>Windows 7</notLocalizable> Starter, <notLocalizable>Windows 7</notLocalizable> Home Basic, or <notLocalizable>Windows 7</notLocalizable> Home Premium.</para>
</alert>
</alertSet>
</procedure>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How do I change Remote Desktop Connection settings?</para>
</question>
<answer>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>In <ui>Computer</ui>, type the name of the computer you want to connect to.</para>
</step>
<step>
<para>Before connecting, click <ui>Options</ui>, and then make the changes you want on the <ui>Display</ui>, <ui>Local Resources</ui>, <ui>Programs</ui>, <ui>Experience</ui>, and <ui>Advanced</ui> tabs.</para>
<alertSet class="note">
<title>Note</title>
<alert>
<para>To save these settings for future connections, click the <ui>General</ui> tab, and then click <ui>Save</ui>.</para>
</alert>
</alertSet>
</step>
<step>
<para>Click <ui>Connect</ui>.</para>
</step>
</procedure>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>Why can't I change some Remote Desktop settings?</para>
</question>
<answer>
<para> Your system <glossaryEntryLink><linkText>administrator</linkText><uri href="mshelp://windows/?id=c6ed67cb-3054-4fd6-aba5-cecd436d290d#gtmt_administrator_def"><summary>View definition</summary></uri></glossaryEntryLink> is controlling those settings through <glossaryEntryLink><linkText>Group Policy</linkText><uri href="mshelp://windows/?id=c74bf553-c4f6-4b2b-9116-d31378da525b#gtmt_group_policy_def"><summary>View definition</summary></uri></glossaryEntryLink>.</para>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>What is a full computer name?</para>
</question>
<answer>
<para>Also known as a <newTerm>fully qualified domain name</newTerm> (FQDN), a full computer name includes the host (computer) name, the domain name, and all the higher-level domains. For example, the full computer name of a computer named "host" might be host.example.microsoft.com.</para>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>Is there multiple-monitor support for Remote Desktop Connection in this version of <notLocalizable>Windows</notLocalizable>?</para>
</question>
<answer>
<para>Yes, Remote Desktop Connection supports the use of multiple high-resolution displays in a remote session. To have the remote computer's desktop use multiple monitors, follow these steps:</para>
<procedure>
<step>
<para>
<shellExecuteLink>
<linkText>Click to open Remote Desktop Connection.</linkText>
<command>%25systemroot%25\system32\mstsc.exe</command>
<summary>Click to open Remote Desktop Connection</summary>
</shellExecuteLink>
<phrase replaceWith="mshelp://windows/?id=03fa64be-1a67-404a-a70d-02638a6b2018#altnav_remote_desktop">
<notLocalizable>__elbasuer__</notLocalizable>
</phrase>
</para>
</step>
<step>
<para>Click <ui>Options</ui>, and then click the <ui>Display</ui> tab.</para>
</step>
<step>
<para>Select the <ui>Use all my monitors for the remote session</ui> check box, and then click <ui>Connect</ui>.</para>
</step>
</procedure>
<alertSet class="note">
<title>Notes</title>
<alert>
<para>This feature is sometimes called <newTerm>continuous resolution</newTerm>. To toggle in and out of full-screen spanned mode, press Ctrl+Alt+Break.</para>
</alert>
<alert>
<para>Desktop composition cannot be used if you are using multiple monitors in your remote desktop session. Desktop composition provides the user interface elements of Aero, such as translucent windows, for remote desktop sessions.</para>
</alert>
</alertSet>
</answer>
</faqEntry>
<faqEntry expandCollapse="collapse">
<question>
<para>How can I change the listening port for Remote Desktop Connection?</para>
</question>
<answer>
<para>For additional security, you can change the <glossaryEntryLink><linkText>port</linkText><uri href="mshelp://windows/?id=8800062b-5df3-4655-adba-b209821d6185#gtmt_port_def"><summary>View definition</summary></uri></glossaryEntryLink> that Remote Desktop Connection uses (or "listens on"), instead of using the standard port 3389. When you log on, type the remote computer name, followed by a colon and the new port number (for example, Computer1:3390). For instructions about making the change permanent, go to <navigationLink><linkText>How to change the listening port for Remote Desktop</linkText><uri href="http://go.microsoft.com/fwlink/?LinkId=140294"><summary>Go to www.microsoft.com and search for "How to change the listening port for Remote Desktop"</summary></uri></navigationLink> on the Microsoft Help and Support website.</para>
</answer>
</faqEntry>
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<Keyword Index="BestBet" Term="remote programs" />
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<FTSText>remote access remote connection remote control remote desk top remote desktop connection remote desktop web connection remote desktop remote computer remote app remote program remote login remote terminal server terminal services remote desktop services</FTSText>
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<FTSText>clipboard copy and paste copy copying files copying cut and paste how to copy and paste how to cut and paste how to paste paste remote desktop connection remote desktop file transfer remote desktop remote</FTSText>
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<Keyword Index="BestBet" Term="remote desktop" />
<Keyword Index="BestBet" Term="Windows 7 remote desktop" />
<Keyword Index="BestBet" Term="Win7 remote desktop" />
<Keyword Index="BestBet" Term="remote desktop connection" />
<Keyword Index="BestBet" Term="remote desktop web connection" />
<Keyword Index="BestBet" Term="remote desktop web" />
<Keyword Index="BestBet" Term="enable remote desktop" />
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<Keyword Index="BestBet" Term="Remote Desktop Win7" />
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<Keyword Index="BestBet" Term="remote desk top" />
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<Keyword Index="BestBet" Term="remote desktop connections" />
<Keyword Index="BestBet" Term="setup remote desktop" />
<Keyword Index="BestBet" Term="allow remote desktop" />
<Keyword Index="BestBet" Term="install remote desktop" />
<Keyword Index="BestBet" Term="remote desktop shortcut" />
<Keyword Index="BestBet" Term="set up remote desktop connection" />
<Keyword Index="BestBet" Term="set up remote desktop" />
<Keyword Index="BestBet" Term="using remote desktop" />
<Keyword Index="BestBet" Term="turn on remote desktop" />
<FTSText>Desktop drm mstsc rdp remote desktop connection remote desktop settings remote desktop web remote desktop</FTSText>
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<Keyword Index="BestBet" Term="remote connection" />
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<Keyword Index="BestBet" Term="Remote Desktop" />
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<FTSText>remote access remote connection remote desktop connection rd web access remote desktop web connection remote desktop web access remote desktop web remote desktop remote web connection remote web desktop remote tsweb</FTSText>
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<Keyword Index="BestBet" Term="remote desktop" />
<Keyword Index="BestBet" Term="Windows 7 remote desktop" />
<Keyword Index="BestBet" Term="Win7 remote desktop" />
<Keyword Index="BestBet" Term="remote desktop connection" />
<Keyword Index="BestBet" Term="remote desktop web connection" />
<Keyword Index="BestBet" Term="remote desktop web" />
<Keyword Index="BestBet" Term="enable remote desktop" />
<Keyword Index="BestBet" Term="Remote Desktop Windows7" />
<Keyword Index="BestBet" Term="Remote Desktop Win7" />
<Keyword Index="BestBet" Term="remotedesktop" />
<Keyword Index="BestBet" Term="remote desk top" />
<Keyword Index="BestBet" Term="remote desktop conection" />
<Keyword Index="BestBet" Term="remote desktop connections" />
<Keyword Index="BestBet" Term="setup remote desktop" />
<Keyword Index="BestBet" Term="allow remote desktop" />
<Keyword Index="BestBet" Term="install remote desktop" />
<Keyword Index="BestBet" Term="remote desktop shortcut" />
<Keyword Index="BestBet" Term="set up remote desktop connection" />
<Keyword Index="BestBet" Term="set up remote desktop" />
<Keyword Index="BestBet" Term="using remote desktop" />
<Keyword Index="BestBet" Term="turn on remote desktop" />
<FTSText>desktop sharing desktop themes enable remote desktop remote assistance remote connection remote desktop connection remote desktop web connection remote desktop remote remotedesktop Terminal Services</FTSText>
</VTopic>
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<!DOCTYPE HelpIndex>
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